1+ months

Software Engineering Manager with a Passion for UX

Cisco Systems Inc.
Toronto, ON M5H
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Who We Are

Cisco doesn't elicit the image of the hot company to work for; well, this organization is changing that. We are working on Cisco's world-class product to connect all of Cisco's products through one cloud-based customer center. We will be enabling our partners and customers to see how their Cisco products are working for them, how they can increase the value of their purchases, learn about knew opportunities, engage with specialists to tackle their specific problems, and more. The CX Application Engineering organization is building elegance into everything we do, from our customer's user experience to how we collaborate as a team.

What Youll Do

You will drive a diverse team of 10-15 members as a manager. Building an elegant culture of engineering execution excellence coupled with extraordinary innovation. Growing, retaining, and empowering a team of hardworking, skilled engineers as we scale our products. Achieve a balance between the various demands of the organization and its customers as you prioritize your backlog. Develop empathy for our customers and field teams so that you understand and anticipate their needs. Youll be able to articulate those needs within CX Engineering and lead product initiatives that build solutions tailored to meet those needs as they evolve.

Who Youll Work With

Youll collaborate with technical architects, principal engineers, and engineers on designing and delivering CX Cloud. Partnering with multi-functional teams in engineering, product management, program management, release management, QA, design, performance engineering teams to drive development of a set of features. Your team and peers will be a diverse set of groups across the globe; primarily US, Canada, and Bangalore. Largely you will partner closely with Product Management to guide product strategy.

Who You Are

We are passionate about building a motivated team that has the ability to build highly robust and scalable applications on public cloud platforms. Your ability to solve problems, build relationships and consensus and stay on top of the details of execution are critical to you and to how you deliver the product. You love to coach engineers on technical concepts especially around building SaaS products and be able to articulate clear requirements and needs.

You Are Highly Capable Of:

  • Software development, with an exposure of SaaS product delivery using a public cloud such as AWS.
  • Diving into technical depth - ability to go deep into technical architecture and design details to help team make right decisions.
  • Engaging engineers on technical concepts especially around building SaaS products and be able to articulate clear requirements and needs.
  • Leading and encouraging a skilled group of engineers.

Bachelors or Masters degree in Engineering or equivalent experience

You May Be Good At:

  • Directly managing a group of engineers for career growth and improvement opportunities
  • Driving geographically distributed diverse teams
  • Influencing decisions across all company levels, especially without formal authority
  • Delivering quality software in time-constrained environments
  • Shipping quality SaaS products

Why Cisco:

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!




Posted: 2020-10-30 Expires: 2020-12-21
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Software Engineering Manager with a Passion for UX

Cisco Systems Inc.
Toronto, ON M5H
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