16 days old

Site Reliability Engineering Pool Lead

Pfizer
Χορτιάτης, Κεντρική Μακεδονία 570 10
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**ROLE SUMMARY**



The Enterprise Platforms & Security (EP&S) team delivers the following capabilities for Pfizer:



+ Business application platforms supporting Pfizer's enterprise application and critical business processes.

+ Infrastructure allowing business traffic to travel where it needs to go, internally and externally, along with the appropriate access controls.

+ EP&S secures Pfizer's most important information assets through world class controls and protections and enables Pfizer's business results by making security an enabler and not a roadblock to achieving business results.



Site Reliability Engineering (SRE) is a set of principles and practices that seeks to take a software engineering approach to solving the IT Operations problems that EP&S needs to solve. In the Command Center & Ops team, we seek to apply an SRE approach to managing Pfizer's global infrastructure operations, with a focus on:



+ Ensuring services are running smoothly by identifying and regularly reviewing operational health indicators to ensure delivery to defined service levels.



+ Continuously analysing service data to identify service improvement opportunities. Opportunities will be assessed on their potential to remove manual effort ('toil'), improve service reliability and enhance customer experience.

+ Developing, or partnering with other teams to develop automation that will remove toil from the environment, and deliver a more reliable, cost effective service.



Each of the main infrastructure service areas (examples: Server, Storage, Database, etc.) have a designated SRE Lead. The SRE Pool lead will lead a team which will support those leads by providing automation development, data analytics development and process re-engineering skills to them as a shared resource.



The team will consist of four Site Reliability Engineers plus the lead. The Pool Lead will partner with SRE Leads to ensure that the work of the pool is allocated to address the prioritized opportunities for each service area in an Agile fashion. The SRE Pool Lead will be a 'hands on' role expected to execute process analysis and software development activities, while also leading the team.



**ROLE RESPONSIBILITIES**



+ Lead a team of software and systems engineers who work on projects to further the SRE objectives outlined above.

+ Design, write and deliver software to improve the availability and efficiency of the global infrastructure services on which Pfizer's critical application run.

+ Lead by example, care for your team, and establish credibility with the quality of your own and your team's technical execution.

+ Establish and maintain strong relationships with SRE Leads. Ensure the capabilities and capacity of the pool are understood by SRE Leads, and that the processes for accessing those services are agreed and followed.

+ Partner with SRE Leads and other stakeholders to develop and maintain a backlog of items for delivery by the SRE Pool. The backlog will typically include software development, analytics development, data analysis and process analysis items. Participate in, and where required lead backlog grooming activities.

+ Design and implement effectiveness and value metrics for the SRE Pool; track and regularly report the metrics.



**MINIMUM QUALIFICATIONS**



+ Bachelor's degree in Computer Science or related technical field, or equivalent practical experience.

+ 7+ years' experience in automation, data analytics, process engineering

+ Experience programming in one or more of the following: Python, Java, Go, C, C++, etc.

+ Experience working with one or more infrastructure systems area (server, storage, databases or networking) with scripting experience to automate commonly executed tasks.

+ Excellent interpersonal and communication skills with the ability to build relationships, influence outcomes, and to deliver effective presentations to a variety of audiences.



**PREFERRED QUALIFICATIONS**



+ Demonstrated expertise in managing a team of enthusiastic engineers of various experience levels on large scale projects.

+ Strong knowledge of and experience in the application of Agile principles, mindsets and methodologies.

+ Hands-on technical experience.

+ Capable of technical deep dives into code, networking, operating systems and/or storage, yet verbally and cognitively agile enough to hold your own in a strategy discussion with SRE Leads and other stakeholders.

+ Expertise in problem solving and analyzing global scale distributed systems.



**LI#PFE**



Purpose



**Breakthroughs that change patients' lives** ... At Pfizer we are apatient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.



Digital Transformation Strategy



One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.



Flexibility



We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self.Let's start the conversation!



Equal Employment Opportunity



We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer iscommitted to celebratingthis,in all itsforms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.



Information & Business Tech
Posted: 2021-05-28 Expires: 2021-06-28
Sponsored by:
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Site Reliability Engineering Pool Lead

Pfizer
Χορτιάτης, Κεντρική Μακεδονία 570 10

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