1+ months

ServiceNow Developer

Boston, MA 02109
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Enterprise Work Delivery is a ServiceNow instance for work management, workforce optimization (tracking productivity data), and service center capabilities (frontline agent support) through integration with home-grown and vendor systems. The goal of the Enterprise Work Router is to improve productivity and operational efficiency for UnitedHealthcare.


Skills Required: Problem Solving, development experience, experience troubleshooting an issue in a live IT environment

Primary Responsibilities:
  • Develop software that meets user story acceptance criteria
  • Follow good practice and good craftsmanship in code and configurations
  • Be able to explain how a given piece of code or a configuration works, and why
  • Innovate for user experience
  • Thoughtfully apply automation to improve user efficiency
  • Support business partners in development and maintenance of system
  • Support production users through monitoring and working incident tickets
  • Attend daily standups to keep others informed of your progress and to collaborate with fellow team members
  • Ensure system is securely developed for reusability and resiliency
  • Ensure code and configuration support enterprise scalability
  • Collaborate with architects and engineers to execute system integrations
  • Review API documentation to understand how to develop integrations with given APIs or systems

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Posted: 2020-08-06 Expires: 2020-10-19

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Sponsored by:
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ServiceNow Developer

UnitedHealth Group
Boston, MA 02109

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