1+ months

Service Sales Specialist-Top Secret Clearance

Cisco Systems Inc.
Herndon, VA 20170
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Note:This position requires a Top Secret Clearance

Why You'll Love Cisco

We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything imaginable. Here, that means we will take creative ideas from the drawing board to dynamic solutions that have real world impact. Cisco is evolving a rich solution portfolio of next generation software, hardware, and services to meet customers' changing business requirements in the digital economy.

What You'll Do

As A Service Sales Specialist you will be a Top Secret Clearance Service Seller. You will be responsible for defining and executing mission strategy via Cisco services & solutions. The Service Sales Specialist will work collaboratively externally & internally to drive adoption of Ciscos Services within the Intelligence market while achieving weekly, monthly & quarterly sales goals. The individual will forecast bookings accurately on a quarterly basis, develop a pipeline of service opportunities, create capture plans, and close new deals within the Federal Operation territory. Approximately 50% of this salespersons time is customer facing.

Objectives and Responsibilities:

v Drive incremental services growth through Ciscos Services portfolio.

v Independently handle personal time & productivity to achieve sales goals

v Develop strong working relationships with cross organizational peers

v Plan and prioritize sales activities and customer/prospecting activities to maximize personal customer interaction

v Create and manage a sales plan using all relevant data (Professional Services, renewals, new product funnel, potential upgrades and end-of-support situations) mapping data to an agreed market development strategy aligned with corporate priorities.

v Maintain and develop existing and new customers through appropriate propositions and ethical sales methods, optimizing quality of service, business growth, and customer satisfaction.

v Focus on solution selling to grow Cisco overall wallet share

v Proactively go after new Services business

v Handle all aspects of the account with respect to deal transactions

v Drive the execution of customer facing activities to conclusion in a qualitative & timely manner

v Manage service pricing and margins according to agreed objectives

v Lead collaborative efforts to finalize detailed proposals and statements of work

v Facilitate sales transactions by:

Understanding customers and partners procurement process

Establishing relationships with customers and partners in positions within the procurement process

Navigating partner and customer procurement process

Navigating and escalating effectively within Cisco

v Plan & support local marketing activities based on agreed budget & timeline, integrating sales efforts with other organized marketing activities, eg.,product/service launches, promotions, advertising, exhibitions and tradeshows.

v Respond to and follow up on internal & external sales inquiries in a timely manner.

v Monitor and report on market and competitor activities and provide relevant reports and information.

v Communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.

v Attend and present at external customer meetings and internal meetings with other functional team as necessary to perform duties and aid in business development.

v Attend training to develop relevant knowledge, techniques and skills.

Who You Are

1.                  Solution Selling: A Proactive self-starter who can quickly adapt to create solutions that tackle complex customer issues. Proven understanding of solution selling in large complex & technical customer environments.

2.                  Developing the Pipeline: Applying knowledge of sales trends, market drivers, and key customer issues and opportunities to do strategic account planning; establishing, prioritizing, executing, and monitoring a course of action to accomplish broad territory objectives and sales strategies; using knowledge to identify and cultivate future sales opportunities to build a strong pipeline.

3.                  Building Influential Relationships: Working collaboratively with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships.

4.                  Customer Focus: Supporting customers during the sales process; seeking and taking appropriate actions on customer requirements while balancing business needs; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.

5.                  Negotiation: Effectively exploring interests and options to reach outcomes that gain the agreement and acceptance of all parties by using legitimate data, objective criteria to support ones proposal.

6.                  CXO Relevancy: Adding value by proactively identifying business opportunities for the customer/partner, conveying a firm understanding of the customers/partners business and political drivers, displaying executive presence by building rapport and credibility; effectively influencing other people to accept a solution; clearly connecting solutions to business needs.

7.                  Critical Thinking: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking courses of action based on sound analysis and judgment that appropriately consider customer and partner business capabilities and issues, available facts, constraints, competitive circumstances and probable consequences.

8.                  Communicate & Position: Work collaboratively, leading efforts to create Public Sector specific sales collateral, proposal language, & use cases to effectively position the Public Sector/Federal Managed Services story.

9.                  Partner: Establish strong working relationships with the Public Sector partner community to increase sales scalability & overall revenue growth.


BA degree or equivalent

Experience working in the Public Sector Space with Service Sales

Top Secret Clearance is a must

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool.




Posted: 2020-10-23 Expires: 2020-11-28
Sponsored by:
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Service Sales Specialist-Top Secret Clearance

Cisco Systems Inc.
Herndon, VA 20170
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