1+ months

Service Internship

Edward D. Jones & Co., L.P (HO)
St Louis, MO 63103
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At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work.

A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team's ability to build deep relationships with clients. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. Edward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors.
*Home Office Summer Internship Program*:
As an intern in the Service area of the firm, you will be given meaningful and challenging assignments during the 10-week summer program. This is a unique opportunity to gain experience and industry knowledge through summer project work in your Division, while also developing professionally through networking with peers, mentors and senior leaders at our Corporate Headquarters.

*Program Inclusions:*
* Develop knowledge and skills to promote professional growth and personal development
* Assigned mentors who provide advice and guidance throughout the program
* Directly contribute to a business area to gain real work experiences and make an impact
* Develop and build networking skills to learn about our culture
* Attend exclusive events to meet and learn from other interns across the firm in a supportive environment that focuses on team building

*Service Division Overview*:
The Service division directly supports branch teams and clients, addressing all issues and inquiries with accuracy and timeliness to deliver Service Excellence. With a thorough understanding of daily branch operations, your valuable insights will shape how we do business.

In this fast-paced, service-oriented environment, youll leverage your critical thinking and effective communication skills to find solutions to inquiries, whether the request comes from a branch associate or client. By continually assessing and aligning our support, youll help us to better serve the needs of branch teams and the people they serve.

*Position Overview*:
* The Service intern will be responsible for project work and implementing solutions that result in enhanced processes and service to a department, the Service Division and/or the branch teams.
* The Service intern will learn applicable topics in the assigned department to aid in the project responsibilities. The Service intern may also learn a specific topic to support questions from branch teams and provide the department valuable feedback to help us improve the client service experience.
* Examples of intern projects in the Service Division include:
* Redesign of department internal website
* Create or improve training materials and/or develop training plans for associates
* Develop a user-friendly database to collect and categorize system issues the department supports
* Organize, analyze and summarize quality performance data and trends for business process improvement recommendations

*Who Should Apply?*
* Students who:
* Are actively pursuing a degree, with Sophomore or Junior class standing
* Drive to succeed and have a strong interest in the financial services industry
* Have excellent leadership, communication, teamwork and service skills
* Demonstrate leadership and involvement in campus organizations and activities
* Are eligible to work in the U.S. without sponsorship
* A preferred major for this opportunity, including, but not limited to:
* Business, Management, Communication, Marketing, Finance, English or Economics

* FORTUNE 2020 Edward Jones was named No. 7 on the 2020 FORTUNE 100 Best Companies to Work For list.
* From FORTUNE 2020 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.

* Edward Jones Ranked No. 6 of the 100 best workplaces for millennials by Great Place to Work and FORTUNE Magazine.
* 2020 Corporate Equality Index Edward Jones joins the ranks of 680 major U.S businesses that received top marks in the HRC Foundations 18th Annual Scorecard on LBGTQ Workplace Equality
* Edward Jones named a top company for training, ranking No. 25 on Training magazine's 2020 Training Top 125 list the highest ranking among the financial-services industry!
* Financial services firm Edward Jones has been named one of the 2019 Best Workplaces for Parents by Great Place to Work and FORTUNE magazine. The firm ranked No. 5 on the list of 50 companies, up two spots from last year.
* The Best Workplaces for Parents list is one of a series of rankings by Great Place to Work and FORTUNE based on employee feedback from Great Place to Work-Certified organizations. Edward Jones ranked No. 7 on the FORTUNE 100 Best Companies to Work for in 2019 list, the firms 20th appearance on the list. The firm also was ranked the No. 1 Best Workplace in Financial Services & Insurance and the No. 6 Best Workplace for Millennials by Great Place to Work and FORTUNE.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. Visit our career site to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate:
Hourly Rate: $17.00/hour
Posted: 2021-09-06 Expires: 2021-11-27
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Service Internship

Edward D. Jones & Co., L.P (HO)
St Louis, MO 63103

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