28 days old

Service Account Manager Senior - Columbia, MD

Columbia, MD 21044
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  • Job Code
    840243

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM

Service Account Manager Senior is responsible for first-level response and resolution of escalated issues with external and internal customers.

Primary Responsibilities:

  • Manage overall delivery of benefits and services by providing support and guidance to existing and potential customers to ensure continued membership.
  • Provide expertise and customer service support to members, customers, and/or providers
  • Identify and resolves operational problems using defined processes, expertise and judgment
  • Investigate claim and/or customer service issues as identified and communicate resolution to customers

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Posted: 2019-08-21 Expires: 2019-10-12

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Service Account Manager Senior - Columbia, MD

UnitedHealth Group
Columbia, MD 21044

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