1+ months

Senior Technical Writer

Walmart
Sunnyvale, CA 94086
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1344639BRReq ID:1344639BRCompany Summary:The Walmart eCommerce team is rapidly innovating to evolve and define the future state of shopping. As the worlds largest retailer, we are on a mission to help people save money and live better. With the help of some of the brightest minds in technology, merchandising, marketing, supply chain, talent and more, we are reimagining the intersection of digital and physical shopping to help achieve that mission.Job Title:Senior Technical WriterPosition Summary:Position Summary Walmart I/O is a public facing developer documentation portal hosted at www.walmart.io. The goal of this application is to become the single stop source for external developers to get all the information that they need about Walmart APIs (REST APIs and related technology). Walmart I/O provides several useful functionalities for the developers to understand, consume and even test the APIs. Job Responsibilities \tWrite API documentation for API users, such as API reference docs and developer guides. Keep emphasis on documentation that is technically accurate and brings clarity for even complex processes. \tReview documents written by developers / PMs for a particular API and suggest changes / seek clarity to externalize the same documents. \tShould be able to understand technical aspects of the API access and produce user friendly language to consume it \tDevelop and use all types of content types (workflows / process schematics / instructional videos / developer consoles) to simplify the users understanding of the Open APIs. \tBe the first to respond to developer queries on API forums and put effort to resolve the issue yourself, without needing to check with the core development organization. \tUse your extensive knowledge of the needs of developers and pass this feedback internally to develop the next set of Open APIs. \tCollaborate with external writers to establish a complete style guide \tWrite blogs and social media posts to keep users engaged \tCollect process and product data from subject matter experts \tShould be able to simplify complex technical concepts using proper language and graphics \tProvide guidance on information architecture, copy editing, and improving the overall documentation processCity:SUNNYVALEState:CAPosition Description:Position Summary Walmart I/O is a public facing developer documentation portal hosted at www.walmart.io. The goal of this application is to become the single stop source for external developers to get all the information that they need about Walmart APIs (REST APIs and related technology). Walmart I/O provides several useful functionalities for the developers to understand, consume and even test the APIs. Job Responsibilities \tWrite API documentation for API users, such as API reference docs and developer guides. Keep emphasis on documentation that is technically accurate and brings clarity for even complex processes. \tReview documents written by developers / PMs for a particular API and suggest changes / seek clarity to externalize the same documents. \tShould be able to understand technical aspects of the API access and produce user friendly language to consume it \tDevelop and use all types of content types (workflows / process schematics / instructional videos / developer consoles) to simplify the users understanding of the Open APIs. \tBe the first to respond to developer queries on API forums and put effort to resolve the issue yourself, without needing to check with the core development organization. \tUse your extensive knowledge of the needs of developers and pass this feedback internally to develop the next set of Open APIs. \tCollaborate with external writers to establish a complete style guide \tWrite blogs and social media posts to keep users engaged \tCollect process and product data from subject matter experts \tShould be able to simplify complex technical concepts using proper language and graphics \tProvide guidance on information architecture, copy editing, and improving the overall documentation processMinimum Qualifications:\tBachelors degree in computer science, technical writing, core sciences or equivalent experience. \tMinimum of 5 years experience in technical documentation, and / or developer outreach \tKnowledge of tools such as Gatsby, Jekyll, WordPress, Adobe FrameMaker, Oxygen XML author, Lucid Chart. \tExperience using Git to manage asynchronous collaboration across large teams \tExperience with authoring documentation in Markdown is core. \tFamiliarity with API documentation tools such as Swagger \tKnowledge of REST APIs is a must. \tExperience with programming to enable sample code will require experience, especially around core web technologies such as Python / JavaScript / JSON / HTML required. \tDemonstrate experience in writing and proofreading of content, especially technology related content. \tGreat communication skills and ability to work well with others. \tAbility to organize and create multimedia content to explain use cases and process flows. \tAbility to handle stressful, time critical projects and deliver great user outcomes. \tGood understanding of UML \tGood understanding of standard documentation patterns \tGood communication skills and writing skills \tGood understanding of web apps, setup environments, some dev ops skills \tExperience working with HTML, Markdown or other documentation specific languages \tExperience working in fast paced internet/e-commerce companiesAdditional Preferred Qualifications:\tProvide samples of API reference documentation that include XSDs, XML and/or JSON response samples \tActive participation in API development cycles, providing feedback on the APIs themselves, and share samples of developer tutorials and dynamic websites \tExperience working with React JSCategory:Software Development and Engineering Brand:Walmart Labs
Posted: 2019-08-15 Expires: 2020-02-16

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Senior Technical Writer

Walmart
Sunnyvale, CA 94086

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