24 days old

Senior Technical Writer- Networking

Cisco Systems Inc.
Bengaluru, KA 560002
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What You'll Do

OurCisco Collaboration content team is searching for an experiencedtechnical writer who flourishes with taking chances in a fast-paced environment. We build content that makes it easier for other people to do their job, and our suite of products help us make it happen.

  • Plan and manage the execution of complex documentation sets.
  • Design and deliver content thats best suited for our users using DITA-based authoring tools.
  • Drive product and UX improvements by rigorously assessing the productput your user hat on and act like the first user!
  • Coordinate the delivery of content by several writers, for multiple products.
  • Assign tasks and mentor junior writers.
  • Lead the delivery of process improvements and innovations.
  • Lead and facilitate content team processes and act as liaison with other teams.

Who You'll WorkWith

Youll be partnering with our global team of product managers, engineers, customer success, content strategists, information architects, graphic designers, and other technical writers.

Who YouAre

Your background must include:

  • Excellent technical skills and expertise within the networking, conferencing, and/or telecommunications environment.
  • Outstanding ability to write clearly and succinctly in a way that encourages users to want to use our product and then makes sure that theyre able to do so easily.
  • Experience as a lead writer working within a larger content team.
  • Experience working in a continuous deployment and Agile environment where content needs to be updated regularly and rapidly.
  • Experience creating structured and reusable content using DITA, XML, or HTML 5.
  • Experience leading multiple projects and mentoring junior writers.
  • Experience with project and resource management.
  • Demonstrated ability to tackle complex problems in an innovative way and to communicate solutions to influence change.
  • Proven expertise in content authoring and management tools, processes, or content strategy.

Were the right team for you if you:

  • Thrive on being both ambitious and cooperative.
  • Engage proactively with a geographically diverse group of writers and product teams.
  • Are passionate about challenging the status quo, brainstorming, and testing innovative ideas.
  • Speak up for the user and make sure that our content (and product) speaks to users in clear and intentional language with a consistent style and voice.
  • Drive proactive and innovative solutions.
  • 8-10 years of experience in developing content for networking and/or voice technology-related products
Posted: 2021-05-21 Expires: 2021-06-24
Sponsored by:
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Senior Technical Writer- Networking

Cisco Systems Inc.
Bengaluru, KA 560002
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