9 days old

Senior Technical Program Manager

Cisco Systems Inc.
St Leonards, VIC 3223
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Who We Are

The IT organisation inside Cisco is being reinvented to build a next generation organisation to power Ciscos Digital transformation. To do this the IT organisation is being merged with the Data & Analytics function and the Business Process teams to form a new combined organisation called Digital Enterprise Solutions. This new global organisation owns all the systems, processes and data that enable Ciscos business. This includes solutions for our employees, customers, and partners such as applications and SaaS platforms for functions like Sales, Supply Chain and HR; to a future state architecture for infrastructure, hybrid cloud services, networking, and security; a best-in-class platform for collaboration; and the core data platform, tools, and governance for all of Cisco. The goal of Digital Enterprise Solutions is to enable exceptional experiences for all users by demonstrating the power of next generation technologies, optimized processes, and impactful data insights. To be successful in this transformation were looking for enthusiastic, hardworking, individuals who thrive in a fast paced environment and work well as part of a team. This is an exciting time in our evolution with a unique opportunity to help reshape the industry.

What You'll Do

Inside the Digital Enterprise Solutions organisation is a team called Cisco-on-Cisco thats responsible for the internal deployment of the latest Cisco technology at scale, and then sharing lessons learnt with external customers. Were looking for an outstanding Technical Program Manager to be part of the Cisco-on-Cisco team and partner cross-functionally to help in these deployments. This individual will look after multiple technology deployments, working in parallel with each deployment team to understand objectives, help them overcome issues, and ultimately to fully deploy the new technology, and share lessons learnt.

Technologies could include the latest networking equipment, security solutions, collaboration platforms, data centre infrastructure, and analytics dashboards. The Technical Program Manager is not expected to be a specialist in all these technology areas but should be a fast learner and have sufficient understanding that they can ask the right questions, make the right decisions, and work cross-functionally to complete each deployment.

Responsibilities will include:

  • Successful deployment of a range of Cisco technologies at scale inside of Cisco, including integration with third party products as necessary for each use case
  • Establish and maintain effective working relationships with key partners including other teams in Digital Enterprise Solutions, Product Engineering teams, Sales and Customer Experience teams, and external customers
  • Work cross-functionally to select use cases, define scope, and agree outcomes looking for opportunities to showcase current capabilities and drive innovation
  • Develop deployment plans and guide their implementation using agile or other methodologies as appropriate
  • Anticipate, lead, and resolve risks and issues, report progress against milestones, and track spend against budget.
  • Understand high-level technical architecture and be able to coordinate communications, resolve issues and drive decisions on appropriate solutions.
  • Share lessons from deploying the new technologies internally and externally to customers and partners through executive briefings and social media

Who You Are

Were seeking a hardworking and experienced Program Manager who is excellent at relationship building and able to communicate and present at all levels. You cope well with the ambiguity that may exist when implementing new solutions and enjoy working as part of a distributed team. You enjoy understanding business strategy and challenges and driving technical solutions that enable the business.

  • Excellence in Technical Project management and good understanding of infrastructure and Cisco products
  • 10+ years of proven experience in handling and leading large, complex multi-functional projects and Programs in Waterfall and Agile methodology with program management principles.
  • Demonstrable experience in handling and thriving in stressful situations to achieve business outcomes, in a fast-paced highly multi-functional organization
  • Communicate clearly and effectively with excellent written and verbal communication, strong facilitation, communication, and analytical skills.
  • Ability to handle high levels of ambiguity but seek clarification when needed
  • Self-starter able to work independently, as part of a team, or managing a team as necessary to achieve success

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Posted: 2021-06-09 Expires: 2021-07-10
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Senior Technical Program Manager

Cisco Systems Inc.
St Leonards, VIC 3223
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