15 days old

Senior Technical Analyst

Cox Automotive
Atlanta, GA 30303
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*Primary Location: *6325 Peachtree Dunwoody Rd, Atlanta, GA, USA
*Division: *Cox Automotive
*Job Level: *Individual Contributor
*Travel: *No
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *202102267
The Technical Analyst will be responsible for helping clients, third parties and partners onboard to Manheim APIs. Works with API users to understand use cases and connects them with the right APIs. Also works with Product Owners, Product Managers and software development teams to gain expertise on and document API capabilities. Will define, document and refine API onboarding steps. Reports to Senior Manager, Product Management.

Due to current COVID-19 restrictions, this is a temporary work from home role but will ultimately work in the Atlanta office.



* Engage and interact with various API users to understand and document use cases.

* Describe and document a set of repeatable processes for API onboarding.

* Assist in building test plans and generating test data for API users.


* Partner with the Product Owner to edit and create API documentation that increases usability and understanding of Manheim APIs.

Sales and Client Engagement:

* Partner with sales teams to understand and set expectations for client and thrid party API requests.

* Ongoing collaboration and support with API users after onboarding to help troubleshoot issues and guide shifts in use cases.


* Requirements Gathering and Documentation - Assist business and product parnters by deep-diving into client and business requirements. Develop a thorough understanding of the current system capabilities. Use knowledge of system and requirements to guide clients on which APIs to use and how to use them. Produce artifacts such as diagrams and user guides that will assist API users.

* Research - Gather supporting data and examples to help API users understand capabilities at a data field level. Work with collegues across functions to understand and document how systems integrate to achieve business outcomes. Define data at field level detail to provide clarity to developers and QA.


* Bachelors Degree in Business, Marketing, Engineering, Communications, or a related field.

* 3 years; or equivalent combination of education and work-related experience.

* Experience working directly with customers and/or external partners.

* Working knowledge of REST API concepts and designs.

* Familiarity with authorization and authentication methods.

* Demonstrated ability to translate data into quantifiable actions/deliverables.

* Strong writing ability.

* Working experience in a collaborative, cross-functional team environment.

Who We Are
*About Cox Automotive*
Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page](http://jobs.coxenterprises.com/life-at-cox/benefits/).
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Posted: 2021-05-28 Expires: 2021-07-12
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Senior Technical Analyst

Cox Automotive
Atlanta, GA 30303

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