30 days old

Senior Tech Program Manager - Telecommute - 919874

Eden Prairie, MN 55344 Work Remotely
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  • Job Code
    919874

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

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The Optum Client Operations organization manages more than one thousand simultaneous implementations of SaaS products in partnership with hundreds of health care institutions, provider systems, and payers. This Client Operations organization is tasked with deploying these technologies quickly, efficiently, at a high level of quality, and to the delight of our customers. The Senior Tech Manager plays a critical role, both internally and externally, in support of these goals.

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Optum Analytics is seeking a talented and motivated individual to deploy the Optum Performance Analytics solution to our clients in the healthcare market. The ideal candidate will have successful experience in Health IT systems implementations. This position requires a blend of client management, project management, process and product knowledge, as well as strong analytical, communication, and leadership skills. The candidate should enjoy working with a team, interacting with clients and collaborating with internal staff in a fast paced, rapidly changing environment.

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Youll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

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Primary Responsibilities:

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  • Lead implementations as the client-facing project manager for complex, multi-program Optum Analytics implementations; this includes the creation, management, and oversight of project plans to achieve high quality, on-time implementations that result in a satisfied and referenceable client
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  • Tailorthe implementation process and product configurations to reflect an extensive knowledge of our customers business process and strategic needs in coordination with product requirements
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  • Preparedetailed and accurate status reports on an ongoing basis, mitigating delays to the implementation, and escalating issues to the leadership team when appropriate
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  • Trackimajor client-specific product deliverables and reinforcing the scope of work outlined in the contract
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  • Relentlessly collaborateacross, and communicatewith, a myriad of external and internal stakeholders while serving as the primary liaison between the client and the Optum Data Factory
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  • Workclosely with other Implementation Managers to facilitate cross-pollination of client-based learnings and to ensure consistency of the overall delivery model
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  • Lookfor ways to constantly improve overall Client Services performance including the development and continuous improvement of the methodology
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • Undergraduate degree or equivalent experience
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  • 5+ years of relevant experience withclient management and project management
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  • Demonstrated communication and negotiation skills
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  • Ability to anticipate and manage conflict, while leading the implementation through tenuous situations
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  • Demonstrated customer relationship management skills
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  • Sound decision-making capability; can digest complex information to understand core issues and then develop proposed solutions that align with company and client interests
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  • Ability or desire to obtain expertise in EMR and claims data domains and ETL processes
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  • Ability to learn analytics platform and understand impact of data availability on overall client deliverable
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  • Willingness and ability to travel (up to 25% travel)
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  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
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Preferred Qualifications:

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  • Proficient in MS Word, Excel, PowerPoint, and Project. Project Management software experience
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Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

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Colorado Residents Only: The salary range for Colorado residents is $79,700 to $142,600. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

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*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy

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"Diversity creates a healthier atmosphere : UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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"Keywords: technology. program manager, telecommute, remote, work from home

Posted: 2021-05-13 Expires: 2021-07-11

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Senior Tech Program Manager - Telecommute - 919874

UnitedHealth Group
Eden Prairie, MN 55344

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