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Senior Strategic Account Executive - Telecommute - 935112

Lansing, MI 48933 Work Remotely
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  • Job Code
    935112

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

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The Strategic Account Executive serves as the strategic account team lead representative between the State Staff, Board of Administration and Public agencies. You will be responsible for coordinating the activities of multiple internal departments to deliver best-in-class service to our client. You will report to the Director of Account Management. In your role you will be responsible for ensuring compliance with the clients contract and Medicare Part D compliance, relationship development and client satisfaction. As the strategic relationship manager, you will be responsible for client revenue retention and growth. This position requires a high-performing individual with proven leadership skills and a comprehensive understanding of the PBM environment, broader healthcare system and government contracting.

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Youll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

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Primary Responsibilities:

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  • Prepare and present to the Board or stakeholders upon client request
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  • Provides expert advice and analysis of proposed Federal and State legislation that may impact the pharmacy benefit
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  • Manages client contract renewal activities with the primary goals of retaining client, obtaining multiple year agreements and maintaining improving profitability
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  • Accountable for understanding the primary business objectives of the client, developing and managing shared goals, and demonstrating program value to the client
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  • Understands OptumRx product and service offering, and can articulate the operational, clinical and financial value of our programs to the client across multiple stakeholders with the goal of deploying new programs and services
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  • Maintains consistent and regular client communications
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  • Leads the team with preparing and presenting regular client performance reviews and formal presentations to the Board, Board Committees, Public Agencies and workgroups
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  • Topics may include identification of cost drivers, recommendations for cost savings opportunities, utilization and cost reports, and OptumRx industry news
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  • Leads the team in organizing and conducting Quarterly Business Reviews with the client based on the client requested agenda
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  • Prioritizes and conducts regular on-site client meetings as appropriate to proactively review team performance, client benefits, drug utilization and trend management strategies
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  • Responds to all electronic, phone, facsimile or letter inquiries from the clients staff within twenty-four hours of receipt or two hours for urgent inquiries
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  • Maintains a complete understanding of client contract terms including the reporting of performance guarantees and managing service improvements
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  • Ensures that all assigned contracts are monitored and reported as stated in the terms
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  • Documents all client related activities as directed into the approved documents and or application
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  • Leads and mentors account management team members. Specific topics may include the creation and delivery of client presentations, upsell techniques, implementation activities and daily client interaction
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  • Provides staff with feedback at least quarterly on the level of accomplishment of personal and departmental goals
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  • Establishes multiple corporate relationships and participates in client sponsored events/charities as appropriate
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  • Cultivates in-group growth through these relationships
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  • Stays abreast of industry trends and developments and demonstrates strong communication skills in presenting these to Client, Board of Administration and Key Stakeholders
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  • Demonstrates expertise in pharmacy benefit strategies and OptumRx clinical programs
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  • Provides leadership to client services team members in departmental and corporate initiatives
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  • Provides regular feedback to management team regarding client metrics, client requirements and business development opportunities
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  • Regularly attends and actively participates in company meetings as requested
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  • Exhibits compliant and ethical behavior in the performance of job responsibilities, including complying with all applicable federal and state laws and regulations, OptumRx Code of Conduct, Business Ethics Policies and Procedures and other policies and procedures applicable to position
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  • Actively participates in OptumRxs Compliance and Ethics Program, including attending annual compliance and ethics training and reporting suspected violations of the law or OptumRxs policies and procedures
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  • Performs other duties as assigned to meet corporate objectives
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • Bachelors degree or equivalent experience
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  • 5 + years of PBM experience
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  • 5+ years of client facing experience handling and resolving complex client issues
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  • 2+ years of Medicare Part D or Employer Group Waiver Plan
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  • Demonstrated business and financial acumen with solid understanding of pharmacy benefit strategies and pricing practices including negotiation skills
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  • Proven ability to solve practical issues and deal with many variables in situations where only limited standardization exists
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  • Experience influencing without authority
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  • Available to work Eastern Standard Times
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  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
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Preferred Qualifications:

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  • Project Management experience
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  • Excellent written and oral communication and presentation skills
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OptumRx, a UnitedHealth Group company, with over 28,000 employees globally, specializes in the delivery, clinical management and affordability of prescription medications and consumer health products. Our goal is to deliver high-quality, integrated services to promote optimal outcomes, superior savings and outstanding client and consumer experiences. We make healthier happen by creating smarter health care connections to help more than 65 million consumers nationwide realize improved care, lower costs and a better overall experience. This is a place like no other and where youll doyour lifes best work.(sm)

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Colorado Residents Only: The salary range for Colorado residents is $94,500 to $171,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

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*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords: Senior Strategic Account Executive, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote

Posted: 2021-06-10 Expires: 2021-07-10

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Sponsored by:
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Senior Strategic Account Executive - Telecommute - 935112

UnitedHealth Group
Lansing, MI 48933

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