15 days old

Senior Provider Services Representative - San Antonio, TX or Santa Ana, CA

San Antonio, TX 78205
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  • Job Code
    863694

Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.


The Senior Provider Service Representative is responsible for assisting in the full range of provider relations and service interactions within UnitedHealth Group, including working on end-to-end provider claim and call quality, ease of use of physician portal and future service enhancements, and training & development of external provider education programs. Senior Provider Service Representative assists in the design and implementation programs to build and nurture positive relationships between the health plan, providers (physician, hospital, ancillary, etc.), and practice managers. Other responsibilities include supporting those who direct and implement strategies relating to the development and management of a provider network, identify gaps in network composition and services to assist the network contracting and development staff in prioritizing contracting needs, and may also be involved in identifying and re-mediating operational short-falls and researching and re-mediating claims. 

 
Primary Responsibilities:
  • Apply knowledge/skills to a range of moderately complex activities
  • Demonstrate great depth of knowledge/skills in own function
  • Act as a technical resource to others in own function
  • Proactively identify solutions to non - standard requests
  • Solve moderately complex problems on own
  • Work with team to solve complex problems
  • Plan, prioritize, organize and complete work to meet established objectives
  • May coordinate work of other team members   

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. 

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Posted: 2020-03-25 Expires: 2020-04-25

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Senior Provider Services Representative - San Antonio, TX or Santa Ana, CA

UnitedHealth Group
San Antonio, TX 78205

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