1+ months

Senior Project Leader, Marketing Technology

Edward D. Jones & Co., L.P (HO)
St Louis, MO 63103
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At Edward Jones, we help clients achieve their serious, long-term financial goals by understanding their needs and implementing tailored solutions. To ensure a personal client experience, we have located our 14,000+ branch offices where our more than 7 million clients live and work.

A typical branch office has one financial advisor who meets with clients face-to-face and one branch office administrator who enhances the team's ability to build deep relationships with clients. Headquarters associates in St. Louis and Tempe provide support and expertise to help U.S. and Canada branch teams deliver an ideal client experience. Edward Jones currently has more branch offices than any other financial services firm, and we continue to grow to meet the needs of long-term individual investors.
*Department Summary*
The Marketing Technology team of the Edward Jones Agency partners with other Marketing and Technology departments to identify, select and implement new technological solutions designed to deliver an unparalleled client experience. We leverage data, insights and tools to enable a more efficient, targeted and personalized process of attracting new clients and deepening existing client relationships.

*Responsibility Summary*
The Technical Senior Project Leader will lead the strategic execution of large and medium projects that support an unparalleled client experience. These efforts require a high degree of collaboration with business partners from across Marketing, Technology, Service, Compliance and other divisions of Edward Jones, and/or technical vendors. The projects will offer variety and challenge. The ideal candidate must demonstrate a broad understanding of marketing technologies, how to connect strategy to solutions, and be skilled at leading cross-functional teams comprised of strategists, creatives, data analysts, developers and external vendors to accomplish important business objectives.

*Key responsibilities include:*
* Facilitate intake process, prioritization and roadmap management (construct, manage, monitor).
* Lead the marketing technology strategy development for select initiatives, including communication and supporting the ongoing management of the strategy
* Partner with business leaders and teams to organize the work, manage resources, oversee and/or conduct analysis, synthesize findings, and develop recommendations. Helps team continuously challenge and improve processes and services. Challenges status quo.
* Aid the cross-functional product teams to operate as effectively as possible with a focus on alignment, communication, and processes and scale. Seeks and respects alternative approaches and conflicting viewpoints to identify mutually agreeable solutions.
* Establish and maintain effective communications and relationships across multiple areas, divisions, outside vendors who are supporting the product. Delivers clear and concise, strategic communication, ensuring there is a solid understanding of objectives and measures of success.
* Provide timely communication of status, milestones and unexpected difficulties/issues to senior leadership for decision making.
* Use metrics and controls to measure progress, take preventative and corrective action and escalate issues and risks when necessary.
* Remove roadblocks for the product teams regarding processes, tools, responsibilities as well as driving accountability challenges and escalation as needed.
* Assist with vendor selection process (including sourcing and SOW development) and assist with managing vendor relationship.
* Funding management including budget planning, management and tracking.
* Establish and manage appropriate project change management process/mechanism to scope, schedule, and costs for non-technical pieces of work. Provides clear direction and articulates benefits to optimize team and individual buy-in/adoption when implementing change.
* Monitor, confirm, and drive to resolution the resource needs of the product teams in order to execute on their roadmaps. This could include the onboarding and managing of resources including vendors used by the product teams.

*Preferred Qualifications*
* Prior knowledge/experience working in highly regulated industries such as financial services
* Experience as a program manager or product owner. Certification is a plus.
* Prior experience managing external agency relationships, developing and executing RFPs

* Must have a broader understanding and experience in marketing technologies including customer data platforms, marketing automation and email marketing as well as custom web applications. Must understand how these systems can work together to deliver highly-personalized experiences.
* Deep understanding of digital and Agile best practices.
* Strong verbal and written communication skills.
* Must be comfortable leading discussions between business areas and technical experts to determine project needs. Ability to convey technical concepts in an understandable manner appropriate to the audience.
* Experience with project and/or functional leadership in the industry in increasingly responsible positions. Can include both formal and informal leadership roles.
* 7+ years of experience in technical project leadership or product ownership in consumer marketing team, preferably financial services, showing increasing level of responsibility
* Ability to independently identify, prioritize, monitor, communicate, and/or resolve elements that can impact a project.

* FORTUNE 2020 Edward Jones was named No. 7 on the 2020 FORTUNE 100 Best Companies to Work For list.
* From FORTUNE 2020 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE 100 Best Companies to Work For are registered trademarks of Fortune Media IP Limited and are used under license. FORTUNE and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Edward Jones Investments.

* Edward Jones Ranked No. 6 of the 100 best workplaces for millennials by Great Place to Work and FORTUNE Magazine.
* 2020 Corporate Equality Index Edward Jones joins the ranks of 680 major U.S businesses that received top marks in the HRC Foundations 18th Annual Scorecard on LBGTQ Workplace Equality
* Edward Jones named a top company for training, ranking No. 25 on Training magazine's 2020 Training Top 125 list the highest ranking among the financial-services industry!
* Financial services firm Edward Jones has been named one of the 2019 Best Workplaces for Parents by Great Place to Work and FORTUNE magazine. The firm ranked No. 5 on the list of 50 companies, up two spots from last year.
* The Best Workplaces for Parents list is one of a series of rankings by Great Place to Work and FORTUNE based on employee feedback from Great Place to Work-Certified organizations. Edward Jones ranked No. 7 on the FORTUNE 100 Best Companies to Work for in 2019 list, the firms 20th appearance on the list. The firm also was ranked the No. 1 Best Workplace in Financial Services & Insurance and the No. 6 Best Workplace for Millennials by Great Place to Work and FORTUNE.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
At Edward Jones, we value and respect our associates and their contributions, and we recognize individual efforts through a rewards program that promotes a long-term career, financial security and well-being. [Visit our career site]() to learn more about our total compensation approach, which in addition to base salary, typically includes benefits, bonuses and profit sharing. The salary range for this role is based on national data and actual pay is based on skills, experience, education, and other relevant factors for a potential new associate.
Posted: 2021-03-17 Expires: 2021-06-17
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Senior Project Leader, Marketing Technology

Edward D. Jones & Co., L.P (HO)
St Louis, MO 63103

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