1+ months

Senior Practice Manager - Farmington, CT

Farmington, CT 06032
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 ProHealth Physicians, part of OptumCare
If you want to get way ahead in your career, it makes sense to be with an organization that's way ahead of the curve. Formed in 1997, ProHealth Physicians has grown to become Connecticut's leading primary care physician organization. With over 90 locations throughout the state of Connecticut, our family of primary care doctors and specialists care for more than 415,000 people statewide. In fact, ProHealth serves every county and provides roughly ten percent of the primary care delivered to patients in the state. We're leaders in thinking and in serving our communities.  For instance, we're a C.M.S. approved Accountable Care Organization (ACO), covering over 30,000 Medicare patients associated with our community-based primary care providers. We're also nationally recognized as a NCQA Level III Medical Home. That kind of progressive leadership makes us perfect fit for OptumCare and UnitedHealth Group's expanding family of providers. This is a place where you can stay way ahead as you do your life's best work.(sm)
Reporting to the Regional Director, the Senior Practice Manager is responsible for directing the overall operations at multiple practice sites.  Partners with the Regional Director and Regional Medical Directors to establish goals including financial, quality, patient satisfaction, employee/provider satisfaction and access goals.  Monitors goals regularly to ensure practice is profitable, efficient and providing quality care.  Accountable for goals and objectives related to population health management.  Works collaboratively with other Senior Practice Managers to function as one group practice.  Manages Practice Managers and Administrative Leads at individual practice sites.

Primary Responsibilities:
  • Responsible for most productive and efficient provider schedule management at practice sites
  • Establishes work procedures and standards to improve efficiency and effectiveness in the office, audits and reinforces standard work procedures
  • Accountable for the oversight of daily operations
  • In coordination with Regional Director and Regional Medical Directors develops and implements long range plans.
  • Directs office operations to maximize patient access, provider productivity patient satisfaction, and quality outcomes.
  • Coordinates staff and provider schedules to ensure proper coverage for quality patient care across the region
  • Facilitates the operations of a large group practice virtually and actual practice consolidations.
  • Manages human resources - hiring, on-boarding, coaching, mentoring and evaluating staff.  Seeks to create a team environment. 
  • Manages change and transitions by anticipating need, developing detailed plans and applying change initiatives to support staff
  • Reconciles and investigates patient complaints.
  • Manages, leads, and participates in process improvement initiatives.
  • Ensures practice compliance with ProHealth policies, procedures and programs.
  • Actively participates in practice, regional and organizational meetings
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Posted: 2020-09-08 Expires: 2020-11-08

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Senior Practice Manager - Farmington, CT

UnitedHealth Group
Farmington, CT 06032

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