19 days old

Senior Patient Care Coordinator - Minnetonka, MN

Minnetonka, MN 55345
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Welcome to one of the toughest and most fulfilling ways to help people, including yourself. We offer the latest tools, most intensive training program in the industry and nearly limitless opportunities for advancement. Join us and start doing your life's best work.SM


At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone.  Our Research and Development team is opening a new on-campus Research Center to advance innovation efforts and learnings to improve the ways we detect, intercept and prevent disease. We are looking for a Patient Care Coordinator to ensure study participants' safety, privacy, data security, and satisfaction and to support implementation of research studies.


Primary Responsibilities:

  • Manage the lab's front desk and the check-in process
  • Greet and assist participants in a professional, courteous manner
  • Escort participants to different locations within the lab
  • Manage participants' appointments at the lab including scheduling, canceling, and rescheduling
  • Provide follow-up calls, emails, and texts as required
  • Administer and collect informed consents and participant surveys when appropriate
  • Maintain the privacy and safety of participants
  • Store participants' records in approved, secure methods
  • Collaborate with lab staff, Principal Investigators, study coordinators, contractors, and
  • Document and report participant-related issues to lab staff
  • Monitor and document compliance to Clinical Research Center's Standard Operating Procedures
  • Collaborate with Director, Principal Investigators, and other key staff in the implementation of studies
  • Effectively communicate with lab staff all issues and problems that may or will affect ongoing or future studies
  • Support research studies as needed

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Posted: 2020-03-11 Expires: 2020-04-25

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Senior Patient Care Coordinator - Minnetonka, MN

UnitedHealth Group
Minnetonka, MN 55345

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