1+ months

Senior-Network Planning Engineer

Mission, KS 66222
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DIRECTV is changing the way the world experiences entertainment. Were delivering cutting edge products and services that redefine the future. Innovation is at the heart of what we do and were revolutionizing the way our customers access content anytime, anywhere. With premier video services like DIRECTV, U-Verse, and DIRECTV Stream, our industry leading team is at the forefront of making it all happen. Together, were creating the best entertainment experience in the world for customers to beam or stream.

We are looking for a talented, highly motivated, self-driven individual with technical experience in system administration and automation to join our service operations team. As a Professional Tech Service Management, you will work on a team that builds, owns and improves the systems for our entire lineup of channel services from acquisition thru customer consumption.

**In this role, you will be responsible for the following functions related to the service:**

+ Automation of application and system deployments

+ Collaborate with architecture on building new services with a focus on reliability, observability, and automated system lifecycle

+ Perform tier 2 support of services including incident response, root cause analysis, and problem management across a diverse set of technologies

+ Continuous improvement of event detection and alerting capabilities and auto-remediation

+ Manage and improve service documentation

+ Evaluation of new technologies and next generation systems

+ Manage and automate service updates and changes

**As the successful candidate, you will:**

+ Put the end-user experience at the core of the team's focus and continually drive to measure and improve it

+ Provide support to the onair operations environment to restore functionality including performing follow up and assisting with diagnostics and troubleshooting of broadcast infrastructure, applications, and software.

+ Assist with projects including the planning, implementation, automation, documentation, and training of staff as needed.

+ Take ownership of issues affecting the service regardless of functional area or organizational boundary

+ Be adaptable, expect change and keep both skills and mindset current to respond to the demands of the business

+ Leverage technical skill sets to explore, evaluate, and deliver new technologies, techniques, and tools to advance the capabilities of the team

+ Leverage data analytics to identify and prioritize areas of design weakness, chronic issues or process improvements

**The background of the successful candidate should include:**

+ Expertise running highly available 24/7 Services

+ Experience with administrating, maintaining, troubleshooting, and configuring various systems in a Linux or Windows environment

+ Experience with infrastructure and software deployment automation or software development

+ Familiarity with VMware or SDN network capabilities

+ 2 year+ degree in a technology related field is preferred

+ Familiarity with Source Control, Unix/Linux, AWS and agile/scrum methodologies with strong scripting and automation skills are desired

+ Excellent written/verbal communication, problemsolving and analytical abilities required

+ Interest in or existing experience with systems used for live video processing compression, collection, and delivery

**Applications and technologies used to support the business include:**

+ Moogsoft

+ VMWare

+ Ansible

+ Service Now

+ Slack


+ Splunk / Elasticsearch

+ Prometheus

+ Ineoquest

+ MediaKind

+ Harmonic

+ Elemental

+ Grass Valley
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.
Posted: 2021-09-06 Expires: 2021-11-04
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Senior-Network Planning Engineer

Mission, KS 66222

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