1+ months

Senior Network Engineer (FedRamp)

Cisco Systems Inc.
Spring, TX 77373
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***Please Note: US Citizenship is required for this role due to the nature of work with our US Federal customers.***

What You'll Do

We are currently looking for a highly motivated and experienced Network Engineer. Reporting to the Network Engineering Manager, the Network Engineer will be primarily responsible for developing and expanding the infrastructure supporting the Webex Calling Unified Communication service portfolio, within the Cisco Collaboration group. The role will also act as escalation for in-life issues and work to maximize the quality and reliability of the Webex Calling service and minimize support cases.

With access to the latest Cisco Networking technologies you'll help the infrastructure team drive improvement and expansion in our global network to support the constantly evolving service profile in collaboration with the wider Webex Calling Engineering group.

Essential duties and responsibilities:

Development, Deployment, Integration and Testing of new Webex Calling products and services.

Lead in development of Infrastructure as Code (IaC) to support Webex Calling and FedRAMP deployment

Maintenance and in-life changes to existing Webex Calling Cloud infrastructure

Debugging of service/system issues to identify causes and solutions in a timely manner

Element and system dimensioning and capacity forecasting

Maintain accurate documentation for both internal and customer use

Work closely with Engineering and customer Project Management teams whilst on-boarding new customers or making changes, in-line with your responsibilities.

Responsible to perform all the duties of the role on an as needed basis to ensure SLAs and customer expectations are met.

To act as an escalation point for the internal teams

Organize and prioritize workload

Communicate with suppliers

Encourage best practice

Keep abreast of relevant vendor developments and establish strategies and plans to proactively evolve the network and remain technologically current

Keep abreast of relevant industry standards and be able to apply these standards as necessary

Who You'll Work With

The Webex Calling Infrastructure Engineering team is a globally distributed group working collaboratively to improve and develop the Webex Calling offer. Making use of the best Cisco has to offer by integrating these products with the wider spectrum of 3rd Party services to provide a best in class Cloud service.

With a depth of Service Provider experience in the UC space the team leverages this to drive innovation whilst maintaining core service.

Who You Are

You are a highly inquisitive, motivated and driven person who takes time to research and understand the detail individually. Self-disciplined to manage multiple tasks in parallel with minimal oversight, yet capable of working collaboratively in a team possibly in a leading role with a proven record of delivering large scale projects.

At a minimum we expect you to have a BA/BS, or equivalent, ideally an MS, 5 years experience delivering network services in a service provider setting. You should have an expert knowledge of Cisco router/switches and ideally Juniper equivalent as well as underlying network protocols and principles. You will need to have a demonstrated record of participation in large scale infrastructure deployment projects. Due to contractual obligations, you must be a US citizen


Recommended 5 years of Telecommunications experience

CCNP Recommended

Experience with engineering and operating networks and associated components

Experience with IP networking includes routers, ethernet switches, and firewalls

Skills, knowledge & attributes:

Knowledge of TCP/IP networking and routing protocols are essential

Significant experience and working knowledge of Network Routing and Switching infrastructure

Experience operating Cisco ACI, Cisco Firepower and F5 Big IP software

Understanding of Ansible, python and automating tools

Must have excellent verbal communication and writing skills

Candidate must show the ability to collaborate in a team environment

Knowledge of troubleshooting tools and interpreting protocol traces within Wireshark is mandatory

Knowledge of voice network architecture design and implementation principles

Ability to create and maintain clear and easily understandable documentation within the scope of the position

Willingness to work non-standard hours as needed for system changes and deployments

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We Are Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference. Heres how we do it.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (30 years strong!) and only about hardware, but were also a software company. And a security company. An AI/Machine Learning company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, we give our egos a break and we give of ourselves (because giving back is built into our DNA.) We take accountability, we take bold steps, and we take difference to heart. Because without diversity of thought and a commitment to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool.


Posted: 2020-04-20 Expires: 2020-06-04
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Senior Network Engineer (FedRamp)

Cisco Systems Inc.
Spring, TX 77373
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