1+ months

Senior Manager Infrastructure Operations - Irvine, CA - 933060

Irvine, CA 92606
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  • Job Code
    933060

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

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If you are located in Los Angeles or Orange County, CA, you will have the flexibility to telecommute* as you take on some tough challenges.

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Primary Responsibilities:

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  • Direct management of team responsible for ensuring a stable and secure technical infrastructure supporting the organizational needs including systems, server, storage, network, and telecom technologies
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  • Overall management of technology-based projects and tasks within organizational projects including budgets, equipment procurement and integration. Ability to manage multiple priorities and projects.
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  • Manage and support data center facility/services including the Server, storage, and Network infrastructure. Manage after-hours systems maintenance as required
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  • Develop LAN/WAN strategies; Devise and manage policies and procedures to ensure the maximum utilization of the corporate LAN/WAN environments. Provide specialized technical expertise in researching and resolving complex problems in the network which may involve coordination of hardware and software vendor repair personnel. Advise department team members on procedures, techniques and requirements to insure maximum performance and availability of the LAN/WAN environments
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  • Direct the management and maintenance of VOIP and Video Cisco infrastructure
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  • Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff
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  • Lead efforts in evaluating and selecting hardware and software products to meet the organizations defined needs and to position organization for strategic expansion. Keep current with the latest technologies and determine what new technology solutions and implementations will meet business and system requirements
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  • Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision
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  • Advise department team members on procedures, techniques, and requirements to insure maximum performance and availability of the company infrastructure. Recommend areas for improvement in both processes and systems
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  • Establish, implement, and manage Service Level Agreements (SLA) for all requests made of engineering resources. Proactively manage units through analysis of requests to ensure proper staffing
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  • Communicate effectively with supervisors, peers, project managers, and stakeholders
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  • Ensure security and operational standards and procedures are maintained in accordance to HIPPA standards and industry best practices
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  • Perform risk analysis to identify IT security issues and remediating plans. Identify and manage mitigation of operational risks where appropriate
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • Undergraduate degree in computer science or relevant field, or, high school diploma/GED and 4+ years of additional experience as stated in the Required Qualifications
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  • 10+ years of progressive IT experience
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  • 5+ years of professional IT management experience in a medium or large size environment
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  • 3+ years of experience leading infrastructure teams
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  • 3+ years of experience as a people manager
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  • Demonstrated ability to lead a team of technical staff, to work with the Executive Management of an organization
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  • Extensive knowledge of data center operations, telecommunications, network engineering, datacenter applications, virtualized client/server computing, and production operations support
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  • Knowledge of Server and Storage Infrastructure
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  • Knowledge of Network and Telecom Infrastructure
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  • Solid project management experience and proven documentation skills
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  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
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Preferred Qualifications:

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  • Graduate Degree
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  • Technical or managerial credentials, including PMP, CISM, VMware (VCP), Cisco (CCNA/CCNP), etc.
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  • Cloud infrastructure and development experience
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  • Healthcare Industry experience
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  • Excellent interpersonal skills including written and verbal skills
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Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make health care work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

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OptumCare is committed to creating an environment where physicians focus on what they do best: care for their patients. To do so, OptumCare provides administrative and business support services to both owned and affiliated medical practices which are part of OptumCare. Each medical practice part and their physician employees have complete authority with regards to all medical decision-making and patient care. OptumCares support services do not interfere with or control the practice of medicine by the medical practices or any of their physicians.

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*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy

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Diversity creates a healthier atmosphere: OptumCare is an Equal Employment Opportunity/Affirmative Action employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords: Senior Manager, Infrastructure Operations, IT, IT Management, IT Manager, Telecommute, Telecommuting, Telecommuter, Work From Home, Work At Home, Remote, California, CA, Los Angeles, Irvine, Orange County

Posted: 2021-05-25 Expires: 2021-08-21

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Senior Manager Infrastructure Operations - Irvine, CA - 933060

UnitedHealth Group
Irvine, CA 92606

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