3 days old

Senior Manager, Epic Training - 939187

Canonsburg, PA 15317
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  • Job Code
    939187

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

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The Senior Epic Training Manager will be responsible for the national training department, including managing development and delivery of all Epic training curriculum, environments and classes for all Epic implementations. Oversees coordinating implementation training schedules and access and build of training facilities during implementations. Identifies, manages and schedules any ongoing enhancement, workflow change, and remedial training needed across all application users.

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Youll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

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Primary Responsibilities:

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  • Works closely with the Director, Application Operations to craft a vision for the National Epic training plan
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  • Designs, develops, and facilitates the deployment of the Epic training curriculum
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  • Integrates operational workflow considerations into the training development plan
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  • Periodically conduct analysis to identify learning needs and outcomes
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  • Is familiar with e-learning, web based, and synchronous/asynchronous learning content
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  • Oversees the build and maintenance of Epic training environments
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  • Collaborates with Epic application teams to ensure Epic training environment is kept refreshed and current
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  • Works with operational leadership in implementation markets to ensure appropriate training attendance
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  • Manages the hiring, securing and on-boarding of market-based implementation Credentialed Trainers
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  • Collaborates with market-based education departments to provide train-the-trainer programs
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  • Manage team of Instructional Designers, Local Learning Leads and Training Coordinators
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  • Works closely with Application Management team to stay abreast of application changes
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  • Partners with Operational Leadership to incorporate business workflow into training curriculum
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  • Works with communications team to publish training schedules and communicate with stakeholders
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  • Collaborates with SMEs and learners through the entire instructional design process
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  • Works with all levels of the organization from front-line staff to senior management
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • Undergraduate degree or equivalent experience
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  • 7+ years of management experience Information Systems or Healthcare
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  • 5+ years of professional development / training experience
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  • Demonstrated facilitation skills
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  • Proficiency with a variety of learning development tools (i.e., HealthStream, etc.)
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  • Extensive knowledge of adult learning theory, instructional systems design, and other training methodology/concepts
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  • Experience managing, coaching, or mentoring trainers
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  • Experience in designing and delivering training programs for supervisory, middle management, and senior management levels
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  • Strong understanding of healthcare business process and technology
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  • Solid understanding of clinical/operational workflows and terminology
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Preferred Qualifications:

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  • Certified Professional in Learning and Performance (CPLP)
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  • Epic Certification
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  • Excellent writing, communication and project management skills
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  • Excellent stand-up presentation skills
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  • Healthcare industry experience in an ambulatory setting
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Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life's best work.(sm)

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Colorado Residents Only: The salary range for Colorado residents is $94,500 to $171,700. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

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*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy.

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords: Senior Manager, Epic Training, Telecommute, Telecommuter, Telecommuting, Work at Home, Work from Home, Remote

Posted: 2021-07-21 Expires: 2021-08-20

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Sponsored by:
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Senior Manager, Epic Training - 939187

UnitedHealth Group
Canonsburg, PA 15317

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