1+ months

Senior M365 Systems Administrator

Cox Communications Inc
Atlanta, GA 30303
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*Primary Location: *6305 Peachtree Dunwoody Rd, Atlanta, GA, USA
*Division: *Cox Communications
*Job Level: *Individual Contributor
*Travel: *No
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *219432
As a Senior Microsoft 365 Engineer, you will be responsible for deploying and supporting our Office 365 ecosystem to include Exchange Online, OneDrive for Business and Teams. In addition to our cloud platforms, this role will also maintain our on premise SMTP relay and assist in the management of our Microsoft Teams Room Systems and our email hygiene platforms.
*Primary Responsibilities and Essential Functions*
- Microsoft Office 365 technical subject matter expert in end user productivity with experience in Azure AD, SharePoint, Security and Compliance Center and Intune
- Interact with the team and internal customers to ensure continuity and customer satisfaction of services
- Actively participate in developing operational models, processes, and procedures
- Responsible for deliverables of technical projects relating to messaging systems, collaborating with enterprise solutions design to deliver build diagrams and run documentation for operations
- Work with service owners and business leaders to recommend solutions to address new business requirements
- Provide operations and Tier III support for the following Microsoft Platform technologies:
* Teams
* Exchange Online
* Microsoft Cloud Voicemail
* OneDrive for Business
* Exchange SMTP Relay
- Tier III support for client systems related to the technology
- Tier III support on email security systems such as ProofPoint and EOP and a basic understanding of SPF, DMARC and DKIMM
- Communicate updates and release information to Change Management and user engagement teams
Qualifications: *Minimum *
- Generally, 5-8 years of experience in related field (i.e. Microsoft Platform technologies in a large enterprise)
- 3+ years of experience with Skype for Business/Microsoft Teams.
- Experience migrating users to Office 365 from on premise to MSFT Tenant, or Tenant to Tenant migration
- Experience with routing and switching protocols, TCP/IP, QoS, VLANs, DNS and WAN protocols related to voice technologies
- Strong understanding of Windows Server and desktop operating systems as well as office client systems
- Experience with using PowerShell
- In-depth knowledge of network captures and network troubleshooting
- Working knowledge of load balancing solutions
- Strong diagnostic and problem solving skills
- Ability to work on many tasks simultaneously
- High level of initiative and critical thinking
- Outstanding customer service, communication, and presentation skills
- Experience writing technical documentation for use in operations
- Ability and willingness to work under a rotational escalation On-Call team
- 10+experience in Microsoft productivity technology
- BS/BA degree in related discipline desired (computer science, engineering)
- Microsoft Certified Solutions Expert (MCSE) certification
- Experience with Microsoft ADFS, DirSync, SCCM and SCOM
- Expert knowledge of PowerShell to include parameterized scripting and toolmaking
- Expert in designing actionable Key Process Indicators around Lync and Skype for Business

Who We Are
*About Cox Communications*
Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page](http://jobs.coxenterprises.com/life-at-cox/benefits/).
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Posted: 2021-12-01 Expires: 2022-02-21
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Senior M365 Systems Administrator

Cox Communications Inc
Atlanta, GA 30303

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