30 days old

Senior Director - Digital Transformation - 916592

Eden Prairie, MN 55344
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  • Job Code
    916592

Are you a skilled digital strategist with experience in helping drive customer-facing digital transformations in large organizations? Do you have an uncanny ability to think strategically, with a dose of strong analytics acumen, always looking at things with a customer-centric view? Are you comfortable with white space?

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The UHG Enterprise Digital Office is looking for a Senior Director, Digital Transformation Strategy to help support the UHG digital transformational change. He/she will partner with the key UHG stakeholders (Digital, Operations, Finance, Marketing, Lines of Businesses, etc.) to help inform the approach of new customer and provider facing strategies and help drive already identified strategic projects to execution: customer and provider cross LOB journeys, technology and data connection acceleration, define enterprise digital metrics, develop transparency on our digital spend . The person will partner with the leads of this work along with key stakeholders in the organization to continue to frame up the work, help uncover consumer and provider unmet cross LOB (line of business) digital needs and support the execution of this work or any new strategies defined in partnership with the larger organization to meet consumer and provider needs. He/she will partner with the analytics team to help inform strategies, develop business cases and leverage analytics to help inform the approach. They will also work very closely with PMOs to drive the execution of these key digital initiatives with haste and quality. This role will also partner and influence key senior level stakeholders and be a tireless advocate for the consumer and provider digital experience. This individual will also support senior level meeting materials as needed developing presentation content, help support the thought leadership of the content and ensure execution of any key follow-ups. They will manage a small team to drive the execution of strategy.

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Youll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges

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A Day in the Life:
"A day in the life may entail setting up and participating in meetings with workstream leads to help advance the strategic projects, co-create solutions with key UHG stakeholders, drive conversation to understand LOB needs and feedback and align on actions, set aggressive timetables to drive deliverables, partner with analytics teams to uncover analytics to drive insight on the strategies and direction to move forward. In addition, supporting internal communications of key strategic initiatives to drive transparency will also be important for this work. Finally, they may be working on creating materials from the work they are helping to drive for Senior Leader Digital meetings and key follow ups & execution of initiatives from these meetings to drive momentum.

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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • 10+ years ofwork experience in large, cross matrixed organization in Marketing or Digital Strategy
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  • 5+ years of experience with driving digital transformation in a large organization (preferably financial services or healthcare)
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  • Direct to consumer experience essential
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  • Proven track record in helping drive customer-facing digital transformation in large organizations leveraging journeys, analytics and defining business cases to obtain consensus
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  • Experience in helping launch customer facing experiences that drove satisfaction and decreased expense
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  • Experience in framing the work needed to drive a digital customer centric approach and partnering with Technology and scrum teams to drive to execution
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  • Fluency in digital metrics and analytics with an ability to conceive of business cases and work with key analytics stakeholders to define and to drive digital decisions
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  • Experience in managing teams
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  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
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Preferred Qualifications:

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  • Bachelors degree
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  • Strong business acumen with ability to think about win-win for both consumer and the organization
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  • Proven ability to work cross functionally across all levels in large organizations and partner with key businesses to drive strategy and deliver on enterprise projects
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  • Proven ability to influence and collaborate
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  • Great executive presence and someone people want to follow
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Careers with Optum. Were creating opportunities in every corner of the health care marketplace to improve lives while were building careers. At UnitedHealth Group, we support you with the latest tools, advanced training and the combined strength of high caliber co-workers who share your passion, your energy and your commitment to quality. Join us and start doing your lifes best work.(sm)

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Colorado Residents Only: The salary range for Colorado residents is $130,300 to $250,200. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

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*All Telecommuters will be required to adhere to UnitedHealth Groups Telecommuter Policy

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"Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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"Job Keywords: Senior Director, Digital Transformation Strategy, Optum, Telecommute, Digital, United Health care

Posted: 2021-03-20 Expires: 2021-05-19

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Senior Director - Digital Transformation - 916592

UnitedHealth Group
Eden Prairie, MN 55344

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