1+ months

Senior Clerk - Pine Brook, NJ - 893346

Pine Brook, NJ 07058
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  • Job Code
    893346

Energize your career with one of Healthcare's fastest growing companies.

You dream of a great career with a great company - where you can make an impact and help people.We dream of giving you the opportunity to do just this.And with the incredible growth of our business, it's a dream that definitely can come true. Already one of the world's leading Healthcare companies,UnitedHealth Groupis restlessly pursuing new ways to operate our service centers, improve our service levels and help people lead healthier lives.We live for the opportunity to make a difference and right now, we are living it up.

This opportunity is with one of our most exciting business areas:Optum- a growing part of our family of companies that makeUnitedHealth Groupa Fortune 6 leader.

Optumhelps nearly 60 million Americans live their lives to the fullest by educating them about their symptoms, conditions and treatments; helping them to navigate the system, finance their healthcare needs and stay on track with their health goals. No other business touches so many lives in such a positive way. And we do it all with every action focused on our shared values of Integrity, Compassion, Relationships, Innovation & Performance.


What we do defines who we are. Take a deeper look at how"we're providing support during this global health crisis and search for a way"you can get involved. View our Covid - 19 Resources Page at: https://info.uhg.com/


Primary Responsibilities:

  • Plan, prioritize, organize and complete work to meet established production goals or quotas in a fast pace and ever changing environment
  • Establish professional working relationships to ensure operational efficiency
  • Anticipate customer needs and proactively identify solutions
  • Analyze and identify trends and provide reporting as necessary
  • Administrative tasks including but not limited to:
    • Pull, scan and assign Proof of deliveries (mail copies)
    • Prepare documents requiring provider contact signatures, scan, and update the disposition in Optum's internal systems
    • Answer high call volume phones, and back-up reception when out
    • Assign files on incoming fax sever
    • Send end of day patient report
    • Assist with projects as needed
  • Demonstrate a moderate level of knowledge and skills in own function
  • Require little assistance with standard and non - standard requests
  • Solve routine problems on your own
  • Work with supervisor to solve more complex problems
  • Prioritize and organize work to meet agreed upon deadlines
  • Work with others as part of a team

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma / GED (or higher)
  • Intermediate level of proficiency in Microsoft Word with the ability to create documents
  • Intermediate level of proficiency in Microsoft Outlook with the ability to manage email, calendar, and task lists
  • Previous experience in an Administrative or Clerical role
  • Customer Service experience
  • Ability to work Monday through Thursday from 9:00 am - 5:00 pm and Friday from 9:00 am - 6:00 pm
  • If you need to"enter a work site for any reason, you will be required to screen for symptoms"using the ProtectWell mobile app, Interactive Voice Response (i.e., entering"your symptoms via phone system) or a similar UnitedHealth Group - approved"symptom screener. When in a UnitedHealth Group building, employees are required"to wear a mask in common areas. In addition, employees must comply with any"state and local masking orders

Preferred Qualifications:
  • Associate's Degree (or higher)
  • 1+ years of experience in an Administrative or Clerical role
  • Healthcare experience with a focus on administrative tasks
Soft Skills:
  • Ability to work in a dynamic environment, both independently and in a group setting
  • Communication skills, both written and verbal and ability to multi-task
  • Physical and Work Environment:
  • Extended periods of sitting at a computer and use of hands / fingers across keyboard or mouse
  • Speaking and listening while using a headset (optional)
  • Business office environment with moderate noise level due to representatives talking, using computers, printing and other floor activity
UnitedHealth Group is an essential business. The"health and safety of our team members is our highest priority, so we are taking"a science driven approach to slowly welcome and transition some of our"workforce back to the office with many safety protocols in place. We continue"to monitor and assess before we confirm the return of each wave, paying"specific attention to geography - specific trends. We have taken steps to"ensure the safety of our 325,000 team members and their families, providing"them with resources and support as they continue to serve the members, patients"and customers who depend on us.

Some of the steps we've taken to ensure employee well - being"include:
  • Launched"our ProtectWell app and UnitedCARES program to help ease the burden and stress"for our UnitedHealth Group team members and their immediate family affected by"COVID - 19
  • Daily"updates from our CEO Dave Wichmann to support and inspire team members during"this challenging time
  • Onsite"social distancing and increased sanitization measures for employees who have"been welcomed back to our offices
  • Fully"cover the COVID - 19 healthcare costs for our employees
  • Employees"who self - identify as high risk or who live with someone who is high risk have"been asked to remain working from home
You"can learn more about all we are doing to fight COVID - 19 and support impacted"communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

Careers with Optum.Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health - related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to doyour life's best work.SM

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Groupis a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Keywords: Clerical, Admin, Office Admin, Customer Service, Pine Brook, NJ, hiring immediately

Posted: 2020-11-04 Expires: 2021-01-24

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Senior Clerk - Pine Brook, NJ - 893346

UnitedHealth Group
Pine Brook, NJ 07058

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