13 days old

Senior-Business Analytics

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At AT&T, were connecting the world through the latest tech, top-of-the-line communications and the best in entertainment. Innovation powers all that we do, and our groundbreaking solutions deliver compelling communication and entertainment experiences to millions of customers worldwide. As part of our team, your next big idea could be our newest innovation. Heres your opportunity to combine your passions for entertainment, media and technology to transform our company and your career.

Description - Internal

Join a team of experts focused on developing strategic insight to grow our AT&T Internet business.

This position will leverage advanced levels of analytics and strategic thought leadership to drive growth across our broadband portfolio. The priorities of this position are to help grow Net Promoter Score, Net Subscribers, and EBITDA. The focus will be to develop the insights and indicated actions used to form, optimize, and evolve our customer acquisition and retention strategy.

This position will be responsible performing program-level analytics, providing insight on offers, promotions and pricing, and developing insight at a hyper-local level. The candidate will perform analysis on quantitative and qualitative data and provide insights/recommendations to stimulate action. This individual will be expected to work closely with key partners to perform root-cause, statistical, and other data-analysis techniques to collect and explore data, uncover trends, and deliver business insight. This candidate will be expected to work closely with competitive insights, pricing, strategy, local markets, small business, and other teams to access complex data, analyze and understand marketplace dynamics, and deliver insight that creates value for the business.

Key Roles and Responsibilities:

+ Expected to lead large, complex, cross-functional analytics projects that may span across multiple business units, and analytics team.

+ Advises business partners with regards to patterns and relationships in data to recommend business direction or outcomes.

+ Gathers, analyzes, and interprets a wide variety of data to make predictions on future outcomes or identify differences in relationships amount sources of information.

+ Selects data samples, develops questionnaires, and analyzes collected information according to statistical methods.

+ Develops reports, charts, tables, and other visual aids in support of findings.

+ Builds predictive models using data, tests the model on results outside of the sample size and verifies the model in the real world.

+ Projects may include, testing strategy development for marketing initiatives, supporting product lifecycle decisions, evaluating product utilization, supporting fraud detection, credit modeling, credit analytics, collection analytics, etc.


+ Deep technical knowledge and subject matter expert.

+ Typically possesses advanced college degree in Statistics and or Computer Science, Business Analyst nanodegree, or related expertise.

+ Typically possess strong understanding of internal business segment or stakeholders and strong presentation skills.

+ Typically requires 5 - 8 years related experience in sales analytics, customers insights, research methods, structured analysis, sampling techniques.

+ Experience in client engagements, interpreting client business challenges, and recommendations for design of experiments solutions for test/control studies, insights analysis, data management, or other ad-hoc analyses.

+ Strong understanding of internal business segment and stakeholders.

+ Experience in presentation design, development, delivery, and communication skills to present analytical results and recommendations.

+ Strong financial acumen.


+ Previous experience in Broadband/Fiber Network, Sales, or Customer Experience

+ Advanced degree in Statistics, Mathematics, Data Analytics, Computer Science, or related fields

Ready to join the #LifeAtATT? Apply today!
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status.
Posted: 2021-07-17 Expires: 2021-08-16
Sponsored by:
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