1+ months

Senior Application Analyst-Laboratory Systems - (118179)

Universal Health Services
Tredyffrin, PA 19312
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One of the nations largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since our inception into an esteemed Fortune 500 corporation, our annual revenues were $10.77 billion during 2018. In 2019, UHS was again recognized as one of the Worlds Most Admired Companies by Fortune; ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of Americas Top 500 Public Companies.

Our operating philosophy is as effective today as it was 40 years ago, enabling us to provide compassionate care to our patients and their loved ones. Our strategy includes building or acquiring high quality hospitals in rapidly growing markets, investing in the people and equipment needed to allow each facility to thrive, and becoming the leading healthcare provider in each community we serve.

Headquartered in King of Prussia, PA, UHS has more than 87,000 employees and through its subsidiaries operates 26 acute care hospitals, 327 behavioral health facilities, 40 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. It acts as the advisor to Universal Health Realty Income Trust, a real estate investment trust (NYSE:UHT). For additional information on the Company, visit our web site: http://www.uhsinc.com.

The Corporate Information Services Department is seeking a dynamic and talented Senior Application Analyst-Laboratory Systems.

The Senior Application Analyst Laboratory Systems supports the implementation of UHS Lab and Lab Related applications in a Multi-Entity, 26 plus Acute Care Hospital Environment. Designs new or determines modifications to existing applications that will effectively accomplish desired objectives. Provides technical support to UHS entities and customers as needed. Coordinates work assignments given in order to meet deadlines and ensure continued progress toward assignment completion. Shares experience and expertise with other members of team. Serves as lead on Lab System Conversions and Implementations. May supervise one or more IS Analysts.

Key Responsibilities include:

System Maintenance/Support:

  • Researches and resolves Customer Support Center Tickets including major application upgrades, routine day-to-day support, break-fix, maintenance and other issues within established SLA standards.
  • Adheres to UHS Service Level and Change Management Policies.
  • Provides on-call support as scheduled.
  • Establishes and maintains regular communications with user community.
  • Assists in performing routine system maintenance and builds.

System Implementation:

  • Regularly meets with users, vendors, facility lab directors and IS staff to develop/modify system specifications.
  • Designs solutions for applications and prepares the appropriate documentation.
  • Supervises development of test data, system testing and documentation for all phases of the application development life cycle.
  • Performs Q/A on application functionality.
  • Researches and resolves implementation-related Customer Support Center Tickets.
  • Actively participates in projects as warranted and adheres to appropriate UHS Project Management standards.
  • Ensures strict adherence to work plans, reporting all serious deviations to management.
  • Oversees the training of users in operating procedures for application.
  • Maintains the Lab Conversion and Implementation Project Plans and actively meets with stakeholders to drive project related tasks, communications and milestones.

Administration and Oversight:

  • Effectively trains analysts in performance of their duties as required
  • Provides technical support and guidance to other team members as required
  • Maintains Service Excellence principles
  • Prepares and promptly submits all routine and special reports.
  • Interviews applicants for vacant positions as needed using appropriate interview techniques.
  • Contributes to performance evaluation of junior staff members as needed.
  • Keeps management well informed of activities, needs, problems via established communication protocols and routine Status Updates.

Continuing Education:

  • Keeps up-to-date on relevant Laboratory System Version Changes, Bug-Fix, and release notes
  • Keeps abreast on relevant Regulatory Requirements that impact the Laboratory System such as JCAHO, FDA, CAP, CLIA and various State Laboratory Regulations.
  • Actively participates in increasing education of the Laboratory System functionality through Webinars, User Group meetings, Vendor Classes and List Serve, etc.
Job Requirements

Position Requirements:

  • Bachelors degree required
  • Five or more years of Information Systems experience in a clinical laboratory setting.
  • Three to five years of Cerner Millennium experience, particularly within the PathNet suite of modules to include but not limited to Gen Lab, Microbiology, Anatomic Pathology, Blood Bank, MDI (Careaware iBUS), CCL and DA2 Reporting, Reference Lab, and Outreach knowledge a plus.


  • Extensive knowledge of system application implementation, enhancement and support methods and practices.
  • Comprehensive working knowledge of Lab and related computer systems such as instrument interfaces and Order Management Systems, analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; design, development, documentation, analysis, creation, testing, coding, debugging, or modification of computer systems or programs based on and related to user design specifications.
  • Working knowledge of IS standards and quality methods and metrics.
  • Working knowledge of project management methods. General familiarity of user business practices, concepts and terminology sufficient to support the applications.
  • Excellent written and verbal communication skills.

License or Registration Requirements: Cerner Production Support Experience Required

Travel Requirements: 5 25% domestic US travel (depending on projects).

This opportunity provides the following:

  • Challenging and rewarding work environment
  • Growth and development opportunities within UHS and its subsidiaries
  • Competitive Compensation
  • Excellent Medical, Dental, Vision and Prescription Drug Plan
  • 401k plan with company match
  • Generous Paid Time Off

*UHS is a registered trademark of UHS of Delaware, Inc., the management company for Universal Health Services, Inc. and a wholly-owned subsidiary of Universal Health Services, Inc. Universal Health Services, Inc. is a holding company and operates through its subsidiaries including its management company, UHS of Delaware, Inc. All healthcare and management operations are conducted by subsidiaries of Universal Health Services, Inc. To the extent any reference to "UHS or UHS facilities" on this website including any statements, articles or other publications contained herein relates to our healthcare or management operations it is referring to Universal Health Services' subsidiaries including UHS of Delaware. Further, the terms "we," "us," "our" or "the company" in such context similarly refer to the operations of Universal Health Services' subsidiaries including UHS of Delaware. Any employment referenced in this website is not with Universal Health Services, Inc. but solely with one of its subsidiaries including but not limited to UHS of Delaware, Inc.

UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means.

Posted: 2020-01-10 Expires: 2020-04-02

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Senior Application Analyst-Laboratory Systems - (118179)

Universal Health Services
Tredyffrin, PA 19312

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