12 days old

Senior Administrative Assistant – Washington, D.C.

Washington, DC 20004
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UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)


The Senior Administrative Assistant will provide clerical, secretarial, word processing, and other support services as assigned. Positions in this function include more traditional administrative/clerical support roles including: answering the telephone, typing/word processing of documents, maintaining calendars and setting up meetings, making travel arrangements, copying, faxing, greeting visitors, setting up files, tracking expenses, and coordinating building and equipment maintenance. At senior levels, function may include supervision of other clerical/administrative staff.


Primary Responsibilities:

  • Extensive work experience within own function

  • Work is frequently completed without established procedures

  • Works independently

  • May act as a resource for others & coordinate others' activities

  • Applies knowledge/skills to a range of moderately complex activities

  • Demonstrates great depth of knowledge/skills in own function

  • Sometimes acts as a technical resource to others in own function

  • Proactively identifies solutions to non-standard requests

  • Solves moderately complex problems on own

  • Works with team to solve complex problems

  • Plans, prioritize, organize and complete work to meet established objectives

  • May coordinate work of other team members

  • Create/maintain calendars/coordinate meetings avoiding scheduling conflict

  • Create/prepare meeting materials (e.g., PowerPoint deck; agendas) and ensure distribution to appropriate individuals in a timely manner

  • Schedule, coordinate, and/or set up resources and technology (e.g., conference rooms; food; WebEx; Telepresence) needed for meetings/events (e.g., training)

  • Make travel arrangements (e.g., airline; hotel; ground transportation; office space assignment) for meeting attendees (e.g., external customers; executives)

  • Host, coordinate, and/or facilitate meetings/external events as needed (e.g., introduce speakers; manage PowerPoint deck; ensure time schedules are adhered to; assist with technology; take notes)

  • Ensure meeting participants (e.g., external customers; executives) have appropriate access to facilities and systems (e.g., issue security badges; request building access; internet access)

  • Plan and organize logistics of large and/or offsite events, using internal resources as needed (e.g., UHC Maxvantage Meeting Teams) 

  • Compile and/or integrate information needed to complete reports and documents

  • Prepare and/or format office documentation (e.g., proposals; letters; spreadsheets; reports) needed for various audiences (e.g., clients; executives; internal business partners)

  • Review prepared documents to ensure accuracy and quality, and revise as needed

  • Post relevant documentation (e.g., meeting notes; proposal letters; PowerPoint decks; policies and procedures; general correspondence) onto relevant systems (e.g., SharePoint; eDoc) and communication boards

  • Maintain and distribute lists as needed (e.g., organizational charts; email; distribution; vendor; contacts; phone)

  • Record/label/file records and documents according to enterprise records management procedures

  • Utilize relevant software applications (e.g., Microsoft Project; Word; Excel; PowerPoint; Outlook; Visio; Publisher; Access; Adobe Pro)

  • Create and/or maintain administrative desk manual to ensure continuity of office operations

  • Assist internal partners (e.g., print shop; marketing) with coordination of printed documentation (e.g. flyers; brochures; cutsheets)

  • Monitor/oversee internal office communications (e.g., email; calendar; phones) for internal team members and take appropriate action, as needed)

  • Maintain awareness of potential issues and/or repairs needed within the office environment (e.g., office equipment; HVAC) cleaning; security; furniture services) and coordinate/oversee maintenance and repair

  • Ensure common areas and conference rooms are clean and supplied appropriately

  • Ensure appropriate access of relevant personnel (e.g., maintenance; visitors; service providers) to office space, common areas and conference rooms, working with applicable partners (e.g., Real Estate, vendors)

  • Ensure employees/contractors receive access and guidance with office operations

  • Ensure documents, materials, and mail are sorted and/or distributed to appropriate internal and/or external stakeholders

  • Perform Business Segment Liaison (BSL) activities, as needed (e.g., hardware/software acquisition/disposal, new employee onboarding)

  • Enter and submit purchase orders into relevant systems (e.g., ARIBA) to purchase office supplies from pre-approved vendors

  • Accept deliveries and ensure supplies are distributed to the appropriate resources

  • Manage/monitor/procure office supplies, goods and services (e.g., process/reconcile invoices, travel and other expenses, payments, and/or reimbursements)

  • Assist with and/or perform budget planning

  • Perform emergency response team duties (e.g., Floor Marshal)

  • Collaborate with facilities management (e.g., attend meetings; communicate impact) regarding potential changes/improvements to the office environment

  • Demonstrate understanding of applicable business departments' operations, drivers, and/or procedures

  • Communicate/work with vendors to obtain needed information, ensure prices are competitive, and/or identify potential cost savings opportunities

  • Greet and direct internal and/or external partners (e.g., contractors; auditors; vendors) to appropriate locations and/or staff

  • Maintain and/or communicate sensitive and/or confidential information in accordance with internal policies and procedures

  • Consult/communicate with internal and/or external customers to identify and/or provide needed resources (e.g., tools; services) or resolve issues

  • Research and/or provide needed information to respond to requests in a timely manner

  • Establish relationships and collaborate with key internal and/or external resource personnel to facilitate office operations

  • Provide coverage (e.g., phone; email; reception) for internal team members as needed


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.





Posted: 2020-03-25 Expires: 2020-04-25

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Senior Administrative Assistant – Washington, D.C.

UnitedHealth Group
Washington, DC 20004

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