You will help us resolve some of our customers' most complicated issues. The Cisco Security Escalations team seeks a motivated engineer to help drive customer success, product quality and improvements for the Next Generation Intrusion Prevention System (NGIPS), Next Generation Firewall (NGFW) and Firepower Threat Defense (FTD) platforms.
This is an opportunity to join one of the most complicated, highly transparent and exciting roles within Cisco Security Engineering. You will apply all of your development and troubleshooting skills to tackle outstanding and sophisticated issues in a vast number of product areas (security, UI, networking, OSes, databases, and hardware).
Our team works with Cisco Support and other teams within the Engineering organization to solve, debug, and resolve a wide array of issues encountered by product users. You will also have an opportunity to guide new feature implementation from inception and design, to implementation.
We are looking for a hardworking software engineer with development experience to join the Engineering Escalations team. The successful candidate will have prior experience working on an enterprise level solution, a history of successful engagements with other business entities and customers, proven experience with Perl, C/C++, Linux shell scripts, strong troubleshooting skills, and a strong understanding of security, Linux administration, and networking architectures.
Location: RTP, NC, Fulton, MD (Austin, San Jose Possible Alternate Locations)
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