7 days old

Scrum Master / Agile Coach (Program Manager)

Cisco Systems Inc.
Iselin, NJ 08830
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WHO YOU ARE

 

Within CX, Agile Coaches are responsible for making amazing things take place with our customers. Our development teams make world class products, and our CX Agile Coaches  guide those new technology into our customers production environments.

 Agile is a project management method that serves as an alternative to traditional methodologies, specifically within the field of software development. As such, Agile Coaches lead teams of developers, often implementing this new methodology for the first time, meaning that in addition to coaching they are driving organizational change. The goal of an Agile Coach is to improve teams of developers and overall project management by increasing collaboration, innovation, and introducing techniques that promote adaptability and flexibility in the face of unpredictable circumstances.

Agile Coaches are in a leadership position and may report to senior management. Jobs for Training and Development Managers are forecast to increase 7 percent through 2024, creating 1,190 new openings per year, according to the Bureau of labor Statistics.

 

Agile Coach Duties and Responsibilities

In order to lead teams of developers in Agile methodology, an Agile Coach performs many different tasks. We analyzed job listings for Agile Coaches in order to identify these core duties and responsibilities.

Educate Colleagues

The Agile Coach must educate employees at all levels, including senior, and at times clients, on Agile principles, providing them with tools for implementing the process in their own work. They provide training sessions and teach valuable skills that lead toward the organization-wide adoption of Agile methodologies.

Mentor Team

As a mentor, the Agile Coach is responsible for guiding teams into the Agile methodology, providing employees with feedback and means of improvement, catalyzing organizational growth and answering questions. They provide hands-on support to all employees, collaborating with people across widely varying levels and roles, leading teams toward further understanding and adoption of Agile as well as overall company growth and improvement.

Develop Agile Adoption Strategy

The Agile Coach is responsible for designing a strategy for the organizational adoption of Agile. This includes every stage of adoption, from the introduction of Agile and employee education, to fostering teams and cultures that practice Agile, to sustaining Agile methodologies and continually offering strategies for improvement.

Implement Agile Methodology

This task entails implementing Agile process, principles and practices across all levels and departments in an organization. The Agile Coach must use techniques that increase collaboration, predictability, transparency and promote a culture of experimentation and innovation. In order to do this, the Agile Coach must also embody the Agile principles and lead by example.

 

Agile Coach Skills

Both strong leaders and advocates for the adoption of Agile, Agile Coaches must be assertive about adherence to Agile processes and enthusiastic about Agile practices and their benefits. They are both educators and coaches, and thus possess great interpersonal skills, teaching abilities, and a capacity to inspire and motivate. In order to stay ahead, Agile Coaches must be self-taught, and they must constantly be updating their information, attending conferences, and continuously learning.

Core skills: Based on job listings we looked at, employers want Agile Coaches with these core skills. If you want to work as an Agile Coach, focus on the following.

  • Having programming experience and expert understanding of JIRA
  • Showing proficiency in relevant programming languages
  • Demonstrating strong knowledge of and background with Agile concepts
  • Possessing prior experience coaching teams in Agile adoption or as a Scrum Master
  • Having some background or coursework in Computer Science

Advanced skills: While most employers did not require the following skills, multiple job listings included them as preferred. Add these to your Agile Coach toolbox and broaden your career options.

You are passionate about crafting and leading cross-functional teams in a high-stakes environment. You are a certified agile coach who invests in keeping your skills up to date.

 

  • Bachelor Degree in Business, Engineering, or Technology
  • Professional PMI certification PMP or equivalent
  • Certified Scrum Master (CSM)
  • 5-7years of experience in managing and leading large complex projects and turnkey programs
  • Customer Experience, Customer Success, Customer Project & Program Management
  • Excellent Stake-holder management, high personal impact, ability to work externally with customers and Cisco organization to align priorities, resources, and handle conflict between stake-holders
  • Exemplary written and verbal communication skills, presentation and negotiation skills
  • Understanding of Software development lifecycle and delivery methodology, including Agile based PM frameworks, SAFe

 

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

 

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box! 

 

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.) 

 

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward. 

 

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 

Posted: 2021-07-16 Expires: 2021-08-19
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Scrum Master / Agile Coach (Program Manager)

Cisco Systems Inc.
Iselin, NJ 08830
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