1+ months

Clinical Scheduler Rep / Full Time: Mon-Fri 9am-5:30pm / Good Samaritan Hospital

Tenet Healthcare
Kearney, NE 68849
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As a part of the Tenet and Catholic Health Initiatives
family, Conifer Health brings 30 years of healthcare industry expertise to
clients in more than 135 local regions nationwide. We help our clients
strengthen their financial and clinical performance, serve their communities
and succeed at the business of healthcare. Conifer Health helps organizations
transition from volume to value-based care, enhance the consumer and patient
healthcare experience and improve quality, cost and access to healthcare. Are
you ready to be part of our solutions?
Welcome to the company that gives you the resources and incentives to
redefine healthcare services, with a competitive benefits package and
leadership to take your career to the next step!





**JOB SUMMARY**





Responsible for accurately scheduling diagnostic and/or
surgical procedures. Demonstrates practice of nursing process, receives verbal
orders from physicians and ensures that the documented order is obtained as
well as manages all other orders for scheduled patients. Conducts physician office/patient interviews,
and explains hospital procedure guidelines and policies. Coordinates with clinical departments on
schedule modifications and ensures patients are properly bedded.





**ESSENTIAL DUTIES ANDRESPONSIBILITIES**



_Include thefollowing. Others may be assigned._








+ Responsible forobtaining complete and accurate clinical, demographic and financial informationduring the scheduling process.Entersdata in scheduling system or other applications.Provides the customer with prep and otherappointment instructions. Demonstrates practice of nursing process, receivesverbal orders from physicians and ensures that the documented order is obtainedas well as manages all other orders for scheduled patients.

+ Follows guidelines forspecial requests/Stat/schedule modification procedures and coordinatescommunications with clinical areas to accommodate the customers requests.

+ Answers telephone callsaccording to designated scripting for the scheduling process.Maintains positive customer service at alltimes, referring unresolved issues to appropriate supervisor.

+ Notifies customer ofphysician order, pre-authorization and other financial clearance requirements.

+ Performs functions ofother PASU functions or registration when requested.





**KNOWLEDGE, SKILLS, ABILITIES**


_To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._


+ Prior RN or LPN clinical experience is mandatory and UR and/or management experience is highly encouraged.

+ Minimum typing skills of 35 wpm

+ Demonstrated working knowledge of software/system/equipment.

+ Knowledge of function and relationships within a hospital environment preferred

+ Advance Customer service skills and experience

+ Ability to work in a Call center environment

+ Ability to receive and express detailed information through oral and written communications

+ Course in Medical Terminology required

+ Advanced understanding in surgery procedure scheduling preferred

+ High achievement in productivity.

+ Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.

+ Identifies opportunities to improve patient relations and shorten the time it takes to handle scheduling processes.

+ This position requires high-level problem solving and analytical skills, technical accuracy, excellent communication skills and the highest ethical standards.


**EDUCATION / EXPERIENCE**


_Include minimum education, technical training, and/or experience required to perform the job._


+ High School Diploma or equivalent

+ Graduate of a professional nursing program with a current LPN or RN licensure is required.

+ 2-5 year of administrative experience in medical facility, health insurance, or related area.

+ **3 years in Patient Access/Scheduling preferred.**

+ **Some college coursework is preferred**


**PHYSICAL DEMANDS**


_The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._


+ Must be able to sit at computer terminal for extended periods of time

+ Occasionally lift/carry items weighing up to 25 lbs.

+ Frequent prolonged standing, sitting, and walking


**WORK ENVIRONMENT**


_The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._


+ Hospital administration

+ Can work in patient care locations which include potential exposure to life-threatening patient conditions.


**OTHER**


+ Must be available to work hours and days as needed based on departmental/system demands.

+ Resolves Physician's office and Patient issues.May experience extreme patient volumes and uncooperative Patients.


**Job:** _Conifer Health Solutions_


**Organization:**


**Title:** _Clinical Scheduler Rep / Full Time: Mon-Fri 9am-5:30pm / Good Samaritan Hospital_


**Location:** _NE-Kearney_


**Requisition ID:** _2005008197_
Posted: 2020-11-25 Expires: 2021-02-22
Sponsored by:
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Clinical Scheduler Rep / Full Time: Mon-Fri 9am-5:30pm / Good Samaritan Hospital

Tenet Healthcare
Kearney, NE 68849

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