1+ months

SalesConnect Capability Manager

Cisco Systems Inc.
Carolina Shores, NC 28467
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SalesConnect is Ciscos premier sales enablement automation platform that brings together business analytics, content management and customer insights to help accelerate deal closure.  We host and manage over 30,000 sales collateral, training and customer insight assets making them available to both our internal and external sales teams with quarterly activity in the millions.

What youll do:

The SalesConnect platform team is seeking a Release Manager to be the voice of our partner users in the development process.  You will be responsible for assisting with the implementation and management of our partner (external) instance of SalesConnect.  In that role, you will scope, develop, test and move to production releases.  This position will require the candidate to work collaboratively with all participants in our release process.

The Release Manager responsibilities will also include working closely with other SalesConnect capability managers, business stakeholders, multiple IT and Service owners.  It will involve centralizing a view and managing projects interdependencies to ensure milestone adherence and requirements are being met to support the ideal end-user experience on the platform.


Who youll work with:

You will work with a global team of stakeholders, capability managers, IT and UI teams to drive the business requirements/capabilities from concept to reality.


Who you are:

You are a Project Manager with a strong execution and IT implementation focus. You care deeply about how your deliverables materially make your user successful.  You consistently put your customers first and understand the business and analytics/metrics that drive success in Release Management. You bring that ethos to work every day, where you will work collaboratively with core teams as well as all.  Your ability to communicate verbally and in written form is a must to ensure understanding and consensus among your business and IT stakeholders.


Your Responsibilities Include:


       Gather requirements and translate them to capabilities that fulfill end-user requirements/needs using an Agile framework

       Write user stories for IT leveraging Rally

       Lead and co-ordinate releases including BAT/UAT and Smoke testing

       Prepare business value communications post-release

Required Skills:

       Bachelors degree in Computer Science or related field

       2-4 years of previous product or project management experience associated with system releases, (Solid understanding of project management principles preferred)

       Understanding and work experience with IT Agile development methodology

       Demonstrated ability to coordinate cross-functional work teams toward task completion

       Strong written and verbal communication skills are a must

Why Cisco

We connect everything: people, processes, data, and things. We innovate everywhere, taking bold risks to shape the technologies that give us smart cities, connected cars, and handheld hospitals. And we do it in style with unique personalities who aren't afraid to change the way the world works, lives, plays and learns.


We are thought leaders, tech geeks, pop culture aficionados, and we even have a few purple haired rock stars. We celebrate the creativity and diversity that fuels our innovation. We are dreamers and we are doers.


We Are Cisco.


Posted: 2019-10-25 Expires: 2019-12-26

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SalesConnect Capability Manager

Cisco Systems Inc.
Carolina Shores, NC 28467
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