1+ months

SAAS Operations Program Manager 1330843

Cisco Systems Inc.
San Jose, CA 95113
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What You'll Do

We are looking for a SaaS lifecycle Operations Program Manager to join us in one of todays most innovative technologies.

Accountable for driving delivery of the program's integrated scope, schedule and budget. Design and implement partner alignment frameworks, deliver outcome alignment plans, and identify/maintain single source of truth. Lead cross-program dependency and coordination, program meetings, program status issue and risk mitigation, resolutionchange control board, and ELT reporting.

Implementation of standard methodology model to ensure SaaS platform vision and strategy is fully realized and make short and long-term trade-offs across different products.

You will provide strategic mentorship to teams and project managers in ways that promote the companys culture. You will also oversee the progress of operations.


  • Lead SaaS Life Cycle programs from start to finish
  • Develop Program roadmap including the program plan, strategy alignment, timeline, milestones, and budget
  • Maintain program metrics and risk tracking, reporting regularly to the Executive Team
  • Formulate, organize and monitor inter-connected projects
  • Coordinate cross-project activities including interlock meetings with stakeholders
  • Assume responsibility for people and vendors
  • Understanding organizations development platform and languages.
  • Ability to understand technical issues and participate in architectural discussions.
  • Steers the project to ensure delivery of business value.
  • Provides inspiration, recognition, and support to the team

Who You'll Work With

  • Program teams and leaders across functions (Finance, Tax, Legal, Supply Chain, Ops) for overall program management.
  • Product Managers and leaders from Business functions to map product roadmap with program delivery
  • Operations leadership team on program roadmap, delivery approach and status updates

Who You Are

The ideal candidate will be an excellent leader and will have experience in leading staff of different subject areas to produce results in a timely manner. You will also be able to develop efficient strategies and tactics. The goal is to ensure that all programs deliver a positive outcome to our organization.

  • Prior experience as a Program Manager or other managerial position
  • Thorough understanding of project/program management techniques and methods
  • Experience with performance evaluation and change management principles
  • Strong communication and presentation skills, preference for individuals who have worked in a customer facing capacity
  • Excellent interpersonal and relationship management skills
  • Strong self-starter who is a standout colleague and can work independently in a dynamic environment.
  • Excellent knowledge of MS Office; experience with program/project management software (Basecamp, MS Project etc.) is a strong advantage
  • Outstanding leadership and organizational skills
  • Strong interpersonal skills
  • Excellent problem-solving ability
  • BSc/BA diploma in management or a relevant field; MSc/MA is a plus

Why Cisco

#WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all. 

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! 


Posted: 2021-04-30 Expires: 2021-07-17
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SAAS Operations Program Manager 1330843

Cisco Systems Inc.
San Jose, CA 95113
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