1+ months

RPA / Automation Project Manager II - Cox Business

Cox Communications Inc
Atlanta, GA 30303
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*Primary Location: *6205-B Peachtree Dunwoody Rd, Atlanta, GA, USA
*Division: *Cox Communications
*Job Level: *Manager/Senior Manager
*Travel: *Yes, 25 % of the Time
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *218437

*Project Managers* are a rare breed. Theyre highly organized collaborators, high functioning communicators, and true relationship builders. With a rich understanding of the process, they seamlessly execute plans for our customers. Does this paragon of project precision sound like you? We hope so. Read on to learn more about this opportunity.
*What Youll Do*
Youre a Project Manager, so youll manage projects, right? Well, yes... but not only will you plan, organize and manage the resources to bring about the successful completion of your project goals but you will also partner with project stakeholders, internal customers, external vendors, and cross-functional teams. Youll facilitate cross-functional teams to execute on defined deliverables and drives key decisions and you will use the best industry recognized PM knowledge, skills, tools and techniques to achieve a projects stated objectives.
*Who You Are*
Youre an uncommonly capable communicator, be it spoken or written words, collaborative or interpersonal. You thrive when working with colleagues and customers alike, and really love helping build relationships. Your work in the telecommunications industry makes you an experienced asset, capable of understanding our business and how it works; and your project management know-how makes you a great fit for taking on demanding projects.

* Manage Technical Automation Projects and their business application
* Experience managing Robotic Processing Automation (RPA) utilizing Blue Prism
* RPA Project Manager will partner with various functional groups to identify and implement opportunities to the business
* Collaboratively work with business owners to analyze as-is and to-be RPA processes. Translate requirements to process improvements that the BOT software engineers can code to
* Collaboratively work change management with business owners for adoption
* Demonstration of SDLC and simplified BOT testing procedures
* Develops detailed project schedules, project estimates, resource plans, and status reports; tracks key project milestones and adjusts project plans and/or resources to meet needs of customers
* Establishes and implements project management processes and methodologies to ensure projects are delivered on time, within budget, adhere to high-quality standards, and meet customer expectations
* Develops and executes management plans for time, cost, scope, quality, communications, risk, human resources, procurement and integration
* Reports on project progress throughout the project lifecycle or specific phases within the Solutions Delivery Life cycle (SDLC).
* Communicates major milestones and identifies potential project risks; conducts regular status meetings to review project activities; manages prioritization procedures
* Develops methods to measure customer satisfaction; obtains feedback at critical milestones and at project completion to ensure that project efforts meeting customer expectations for time, cost, and results
* Takes responsibility for changes to applications software and systems environments to ensure that changes to the environment have been properly analyzed and adequately coordinated and do not adversely impact the companys ability to meet published customer service level agreements;
* Produce and report on KPIs and metrics.
* Accountable for tracking and managing the creation of functional designs; identifies risks and benefits of alternate designs; calculates costs/benefits of potential actions or solutions to establish their viability/ROI; assesses project impact of system changes on users and internal and external customers and stakeholders

Qualifications: *MINIMUM*

* Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. (Reasonable accommodations for medical and religious objections will be considered.)
* 3 years of experience in related field (i.e. Change management, process improvement, project management, Engineering, Technical Operations) or academic equivalent training or projects
* Requires working knowledge for project management disciplines
* Demonstrated problem solving and analytical thinking skills

* BS/BA degree in related discipline strongly preferred (i.e. Engineering, Computer Science, or similar technical degree)
* Strong Operations background - Metrics, understanding of cost of delivery, "Lean Operations Management", Quality Initiatives, Standardization Project Management, Critical Path Methodology, etc.
* Knowledge of OPTIX and CB Sales and Order Management processes or similar CRM/OM workflow management applications
* Strong knowledge of Tableau Reporting and analytical data extraction and manipulation
* Strong to expert skills in MS-Project, Visio, Word, Excel, PowerPoint and Outlook required, with the ability to become proficient in other software tools as needed.
* Exceptional interpersonal/people skills including verbal and written communication skills, integrity, sound judgment and decision making ability to all organizational levels. The ability to modify the messaging appropriately to various technical, managerial, and leadership audiences is critical for this position.
* Must maintain strict confidentiality of extremely sensitive data, records, files, conversations, etc.
* Demonstrates continuous effort to improve self and team operating protocol, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless customer service.

Who We Are
*About Cox Communications*
Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page](http://jobs.coxenterprises.com/life-at-cox/benefits/).
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Posted: 2021-10-18 Expires: 2021-12-27
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RPA / Automation Project Manager II - Cox Business

Cox Communications Inc
Atlanta, GA 30303

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