**Unit Description**


**_Success is yours when you collaborate and work hard in our team-based culture._**


**Sodexo** is seeking a **Retail Manager 2** for **Howard Univeristy** located in **Washington, DC.** Over 12,000 Students attend this university for a undergraduate, graduate & doctrine degrees. This position will manage day to day service for our high-volume quick service retail locations & food truck. Primary responsibilities are managing and inspiring our teams to top culinary performance to achieve high student satisfaction survey scores.


**THIS POSITION IS NOT REMOTE!!**


**The successful candidate will:**


+ have oversight of day-to-day operations in multiple Food Retail venues.


+ deliver high quality food service while engaging with students;

+ be a hands-on leader, team player;

+ provide excellent customer service leading a team while maintaining a clean, safe environment;


+ lead frontline teams, mentoring them in accurate cash handling, operations, open and closing processes; and

+ train and manage department HACCP Safety Programs, Sodexo programs and daily operation standards.


**Is this opportunity right for you? We are looking for candidates who:**


+ have a work history demonstrating strong employee engagement leadership skills, as well as previous supervisory experience and the ability to work collaboratively;

+ have at least 2-3 years food management experience with a focus on front of the house retail operations, catering/banquet management experience is a plus;

+ has strong understanding of POS systems, cash handling management and computer software

+ can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service;

+ prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; and/or


+ have prior experience promoting national brands in a campus environment; and

+ demonstrate proven client relationship and customer service skills.


Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.


**Not the job for you?**

We offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States.Continue your search for Food Service Management jobs (http://bit.ly/SdxFoodServicejobs) .


**Working for Sodexo:**

At Sodexo, you will find the ingredients for a great career in food service management specializing in Retail Management. With benefits including schedules that encourage work-life balance and continuing education opportunities, youll enjoy an improved quality of life thats unique in the hospitality industry.


**What We Offer**


Sodexo offers fair and equitable compensation, partially determined by a candidate's education level or years of relevant experience. While the budgeted range for the position is posted, Sodexo salary offers are based on a candidate's specific criteria, like experience, skills, education and training.


**Position Summary**


Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.

Key Duties

- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.

- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.

- Manages cash handling protocols & control procedures according to Sodexo policies.

- Maintains client satisfaction for food quality & customer service.

- Accountable for the execution of service quality by maintaining the highest level of delivery.

- Supervises day-to-day work activities of food service workers.


**Qualifications & Requirements**


Basic Education Requirement - High School Diploma or GED or Equivalent

Basic Management Experience - 1 year


Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.


**Location** _US-DC-WASHINGTON_


**System ID** _917263_


**Category** _Food Service_


**Relocation Type** _No_


**Employment Status** _Full-Time_


**Posted Range** _$46700 to $70950_