1+ months

Retail Manager 2

Birmingham, AL 35203
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Unit Description

Sodexo Universities is seeking an experienced and career focused Retail Manager 2 to oversee 2 new and 1 existing Retail concepts in a Newly developed Residence Hall on the Campus of University of Alabama Birmingham. The Univsersity of Alabama Birmingham is a Goregous Urban Campus that sits in the middle of Downtown Birmingham. This postion will oversee 2 National Brands and 1 In House Brand, which consist of a Moe's Southwest Grill, Einstein's Bagel and Slice of Life.  UAB has a total of 14 Retail concepts and a Resident Dining Hall.  


Reporting to the Retail Operations Manager, this Retail Manager will run the day to day operations of these 3 Retail concepts and collaborate with other managers of the dining team who all have high expectations for food and service quality in all operations.


Is this opportunity right for you?

At Sodexo, you will find the ingredients for a great career in food service management specializing in Retail Management. With benefits including schedules that encourage work-life balance and continuing education opportunities, you enjoy an improved quality of life thats unique in the hospitality industry. 

Retail manager will oversee in house retail concepts as well as nationally branded concepts.


We are looking for candidates who will manage:

  • frontline staff;
  • cash handing process;
  • department HACCP and safety programs for regulatory compliance;
  • frontline training programs;
  • opening and closing the operation; and
  • daily operation standards. 

The ideal candidate will have the following:

  • Strong leadership and communication skills
  • Proven client relationship skills
  • Successful customer service skills
  • 1-3 years of supervisory experience in a retail environment

Position Summary

Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.Key Duties- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.- Manages cash handling protocols & control procedures according to Sodexo policies.- Maintains client satisfaction for food quality & customer service.- Accountable for the execution of service quality by maintaining the highest level of delivery. - Supervises day-to-day work activities of food service workers.   



Qualifications & Requirements

Basic Education Requirement - High School Diploma or GED or Equivalent Basic Management Experience - 1 yearSodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.

Posted: 2020-11-17 Expires: 2021-01-17
Sponsored by:
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Retail Manager 2

Birmingham, AL 35203

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