29 days old

Regional Advocate

Cox Automotive
Burlington, VT 05401
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*Primary Location: *1 Howard St, Burlington, VT, USA
*Division: *Cox Automotive
*Job Level: *Individual Contributor
*Travel: *No
*Schedule: *Full-time
*Shift: *Day Job
*Requisition Number: *217510
Dealer.com, a Cox Automotive Brand, is currently hiring a Regional Advocate to join our OEM team. This position is remote/work from home and can be located anywhere within the United States.
The Regional Advocate develops influential relationships with key regional OEM marketing and sales contacts in OEM programs. They leverage those relationships to ensure the ongoing success of Dealer.com by identifying and acting on opportunities to increase retention, product adoption, advertising spend and overall customer satisfaction across OEM programs.
*What Youll Do:*

* Provide exceptional service to key regional and dealership stakeholders, building trust in our ability to help them solve problems and meet their goals,
* Presents at National, Regional and In-Dealership meetings on Best Practices, Industry Trends and Dealer.com solutions, both in-person and via webinar.
* Identifies potential Dealership and OEM program escalations. Works quickly to find appropriate solutions, bringing together any necessary resources to resolve issues to the OEM stakeholders satisfaction in a timely manner.
* Monitors DDC customer service performance metrics, presents service reviews to clients and collaborates with internal and external stakeholders on improvement opportunities.
* Is the primary point of contact for key OEM Regional stakeholders and engages in daily communication to build and maintain effective relationships.
* Analyzes Digital Marketing Performance and shares that detail with the region and their dealers to improve performance and identify opportunities.

* Works with Account Directors and Media Sales Directors to deliver company revenue targets through regional engagement.
* Spread awareness and generate interest in current National, Regional and Dealership level initiatives and opportunities.
* Leverage existing products and services to develop solutions that include subscription products and services, advertising and Tier 2 advertising initiatives.
* Develop and deliver performance analysis reporting and case studies that illustrate best practices and create opportunities to leverage our solutions.

*Compensation:*

* Compensation includes a base salary of $62,000 - 86,800. Salary may vary outside of the anticipated range based on factors such as the ultimate location of the position and the selected candidates experience.
* Position is eligible for additional compensation that may include commission (annual, monthly, etc.) and/or and incentive program.
Qualifications: *Who You Are:*
Where permitted by applicable law, must be fully vaccinated against COVID-19 to be considered for this U.S. based job. (Reasonable accommodations for medical and religious objections will be considered.)
BA/BS
5year of experience with enterprise client programs, OEMs or auto dealerships
OR equivalent combination of education and experience


* Position requires travel (20%), work extended hours and occasional off-hour schedules to ensure that program level initiatives and efforts meet client expectations.
* *Strong technical knowledge and competency with Digital Marketing tools and solutions*
* *Excellent phone, written and oral communication skills *
* *Polished presentation skills required*
* *Computer proficiency in Microsoft Office*
* *Must have the ability to work effectively in a multi-disciplinary team across organizations*

Who We Are
*About Cox Automotive*
Theres nothing ordinary about Cox Automotive. We are people of every background driven by our passion for mobility, innovation, client success and community outreach. We make buying, selling and owning (or simply using) cars easier for everyone. Touching more than 40,000 clients across five continents, we bring together the best brands and the best teams to propel the automotive industry forward. Some of those team members work for our iconic consumer brands like Autotrader and Kelley Blue Book, while others are creating the future of automotive at industry-facing brands like Dealer.com, Manheim and vAuto.

*About Cox *
We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at coxenterprises.com.
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, [visit our benefits page](http://jobs.coxenterprises.com/life-at-cox/benefits/).
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.
Posted: 2021-09-17 Expires: 2021-11-15
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Regional Advocate

Cox Automotive
Burlington, VT 05401

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