4 days old

Referral Navigator PCC - Las Vegas, NV - 935470

Las Vegas, NV 89101
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  • Job Code
    935470

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)

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Southwest Medical part of OptumCare is a multi-specialty group of physicians, Nurse Practitioners, and Physician Assistants consisting of over 300 providers, 21 medical health centers including six urgent care clinics, four convenient care centers, two lifestyle centers catering to older adults, an outpatient surgery center, home health, hospice and palliative care services, plus E-visits and online options via Now Clinic telemedicine technology. Southwest Medical offers patients compassion, innovation, and quality care throughout southern Nevada. Southwest Medical is headquartered in the greater Las Vegas, NV area.

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The Referral Navigator is responsible for processing referrals from Primary Care Providers (both internal and external/network) for the purposes of obtaining specialist care by our internal/network specialty Providers.

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**This role will float to all clinics as business needs arise**

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Primary Responsibilities:

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  • Building new referrals from network providers
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  • Reviewing to ensure all necessary documents and information has been provided
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  • Sending back documents for additional information
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  • Canceling those that do not meet criteria or do not have necessary information required within a specified time frame, forwarding to MD review if questionable
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  • Accepting referrals and determining if meets outsource or overflow criteria
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  • While most of the work is computer-based, there is a lot of paperwork handling, faxing, and scanning in addition to multiple telephone calls
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  • This is primarily a sedentary desk job which will consist of >90% of time spent working on a computer and handling the telephon
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • High School Diploma / GED
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  • CPR Certified, or able to attain certification within 30 days of employment
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  • 1+ year of experience working with Electronic Medical Records (EMR) and / or Practice Management Software systems
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  • You will be provisioned with appropriate Personal Protective Equipment (PPE) and are required to perform this role with patients and members on site, as this is an essential function of this role
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  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
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Preferred Qualifications:

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  • 1+ year of experience and/or training as a Medical Assistant
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  • 1-2 years of experience in a Healthcare and / or Clinical setting
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  • Experience with Microsoft office programs
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  • Bilingual in Spanish
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Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment

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Job Keywords: Patient Care Tech, Patient Care, Referrals, Clinic, Medical Office, CNA, Medical Assistant, Las Vegas, NV, Nevada

Posted: 2021-06-11 Expires: 2021-07-11

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Referral Navigator PCC - Las Vegas, NV - 935470

UnitedHealth Group
Las Vegas, NV 89101

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