1+ months

Recovery / Resolution Representative Associate - Woburn, MA

Woburn, MA 01801
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Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.SM

The Recovery / Resolution Representative Associate will work with our internal Operations Team to support the audit process. This position coordinates with the Audit Correspondence team and the Scheduling team to perform data entry. You will be matching medical records to the corresponding claims in our internal database and then entering those records into the system making them accessible to our team of auditors for review. You must be willing to perform a repetitive task and have good computer and keyboard skills. Strong attention to detail is a must. This position is a key part of our process and will require building strong and collegial relationships with our internal teams.


What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: https://info.uhg.com/

Primary Responsibilities:

  • Process incoming mail
  • Retrieve, sort and scan all medical records, appeals and signoffs
  • Download records from fax inboxes, portals, secure emails, copy services and FTPs
  • Match records to the corresponding claim in our internal database, and enter the record into the system for our team of auditors to access and review
  • Learn to utilize ChartPoint, our internal suite of office applications
  • Understand the lifecyle of a claim as it moves through the business
  • Other administrative duties as assigned by manager
  • Supervision/guidance is required for higher level tasks
  • Prioritizes and organizes own work to meet agreed upon deadlines
  • Works with others as part of a team
  • Consistently meet established productivity, schedule adherence and quality standards
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.",
Posted: 2020-09-11 Expires: 2020-11-12

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Recovery / Resolution Representative Associate - Woburn, MA

UnitedHealth Group
Woburn, MA 01801

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