23 days old

Provider Relations Advocate - Telecommute (MUST reside in Tidewater, VA area)

Virginia Beach, VA 23456 Work Remotely
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The Provider Relations Advocate will be a member of the Mid Atlantic team for the full range of provider relations and service interactions within Optum, including working on end-to-end provider claim and call quality, ease of use of physician portal and future service enhancements, training and development of external provider education programs. Provider Relations Advocates build and nurture positive relationships between the health plan, providers (Skilled Nursing Facilities), and practice managers. Responsibilities also include implementing strategies relating to the development and management of a SNF (Skilled Nursing Facility) provider network, identifying gaps in network composition and services to assist the network contracting and development staff in prioritizing contracting needs.  They may also be involved in identifying and remediating operational short-falls, and researching and remediating claims.

If you are located in Tidewater, VA region, you will have the flexibility to telecommute* as you take on some tough challenges.


Primary Responsibilities:

  • Capable of managing a variety of complex issues while driving key projects
  • Ability to develop and maintain professional working relationships with skilled nursing home providers in region
  • Ability to work collaboratively with colleagues and staff to create a results-driven, team-oriented environment
  • Strong relationship development and other interpersonal skills
  • Familiarity with local and national market trends in skilled nursing community and in managed care industry
  • Exceptional presentation, written and verbal communication skills. Ability to speak clearly and concisely, conveying complex or technical information in a manner that others can understand, as well as ability to understand and interpret complex information from others.
  • Ability to work independently and remain on task
  • Strong customer service skills, and ability to manage multiple priorities and rapid change
  • Good organization and planning skills
  • Ability to prioritize and meet deadlines from multi-staff members within the department
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Posted: 2020-05-05 Expires: 2020-06-08

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Provider Relations Advocate - Telecommute (MUST reside in Tidewater, VA area)

UnitedHealth Group
Virginia Beach, VA 23456

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