Training classes start soon - apply today!
""Turn on the news on any night of the week and youre likely to hear about the changes that are sweeping through our health care system. Its dramatic. Its positive. And its being led by companies likeUnitedHealthcare, part of theUnitedHealth Groupfamily of businesses. Now, you can take advantage of some of the best training and tools in the world to help serve our members by interfacing and solving issues with their health care providers. As part of our Provider Services group, the quality of support you deliver will directly translate into better care for their patients. This is no small opportunity. This is where you can bring your compassion for others while building your career.
""This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8 hour shift schedules during our normal business hours of (5:00am - 7:00pm). It may be necessary, given the business need, to work occasional overtime. Our office is located at 4425 E Cotton Center Blvd, Phoenix, AZ 85040. Must be a resident of Arizona.
""What we do defines who we are. Take a deeper look at how we're providing support during this global health crisis and search for a way you can get involved. View our Covid-19 Resources Page at: https://info.uhg.com/
Primary Responsibilities
""This role is equally challenging and rewarding. Youll interact with providers with the intent to develop a relationship with them. Within a high volume setting, youll need to develop knowledge of our various products and multiple levels of benefits within each product in order to best assist our providers/customers.
""Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
"Required Qualifications:
If you need to enter a work site for any reason, you will be"required to screen for symptoms using the ProtectWell mobile app,"Interactive Voice Response (i.e., entering your symptoms via phone system) or"similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth"Group building, employees are required to wear a mask in common areas. In addition,"employees must comply with any state and local masking orders
Preferred Qualifications:
CLL Success Profile:
UnitedHealth Group is an essential business. The"health and safety of our team members is our highest priority, so we are taking"a science driven approach to slowly welcome and transition some of our workforce"back to the office with many safety protocols in place. We continue to monitor and"assess before we confirm the return of each wave, paying specific attention to geography-specific"trends. We have taken steps to ensure the safety of our 325,000 team members"and their families, providing them with resources and support as they continue"to serve the members, patients and customers who depend on us.
Some of the steps we've taken to ensure employee well-being include:
Launched our ProtectWell app and UnitedCARES"program to help ease the burden and stress for our UnitedHealth Group team members"and their immediate family affected by COVID-19
Daily updates from our CEO Dave Wichmann to"support and inspire team members during this challenging time
Onsite social distancing and increased"sanitization measures for employees who have been welcomed back to our offices
Fully cover the COVID-19 healthcare costs for"our employees
Employees who self-identify as high risk or who"live with someone who is high risk have been asked to remain working from home
You"can learn more about all we are doing to fight COVID-19 and support impacted"communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html
Helping create positive customer experiences for providers and our members can drive your sense of impact and purpose. Join us as we improve the lives of millions. Learn more about how you can start doingyour life's best work.SM
Careers with UnitedHealthcare. Let's talk about opportunity. Start with a Fortune 6 organization that's serving more than 85 million people already and building the industry's singular reputation for bold ideas and impeccable execution. Now, add your energy, your passion for excellence, your near-obsession with driving change for the better. Get the picture? UnitedHealthcare is serving employers and individuals, states and communities, military families and veterans where ever they're found across the globe. We bring them the resources of an industry leader and a commitment to improve their lives that's second to none. This is no small opportunity. It's where you can doyour life's best work.SM
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.
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