1+ months

Project Manager - Offer Lifecycle Enablement

Cisco Systems Inc.
San Jose, CA 95113
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What You'll Do

Product Operations is hiring a Program Manager who will focus on Offer Lifecycle Enablement for our OLE-CX team in San Jose, CA.

In this role, you'll join our Offer Lifecycle Enablement CX team that is responsible for delivery of Cisco's services and solutions. You will represent OLE-CX as the Operations point-of-contact for the CX Product Management and CX Release Management teams.

You will also represent Operations partners, lead offer enablement by ensuring execution of all required Ops tasks from kickoff to launch to post-launch support. Examples of Ops tasks include:

  • Perform deep dive analysis in collaboration with key operational partners to recommend solutions in support of program requirements.
  • Document assessments, workflows and process as part of the operational analysis
  • Present high level and detailed operational plan to executives and cross-functional partners during key offer enablement tollgates

Who You'll Work With

You will closely partner with cross business unit product management, CX organizations, new product development organizations and will work on enabling Cisco's legacy service offerings and new CX portfolio offers across enterprise switching, routing, wireless, data center, IoT businesses. You will also be working with various transformation leads to identify and prioritize new capabilities to scale and optimize existing and new offers.

Who You Are

  • You are a problem solver who gets energized with solving complex business problems.
  • You are not afraid of tackling additional responsibilities that may fall outside traditional role definitions or organizational boundaries.
  • You embrace change by rapidly understanding new capabilities, business processes and catalyze the adoption of these capabilities across peer groups and partners.

Minimum requirements -

  • You have familiarity of Cisco's services and solutions offer constructs, service configuration, service quoting and ordering process, service entitlement and support, contracts and service offer lifecycle.
  • You have familiarity of Cisco's Service NPI governance model: Cisco Services Development Methodology (CSDM)
  • You have the ability to clearly communicate with both business and technical partners.
  • Expert level Program Management skills.
  • You're familiar with agile processes and are comfortable in an agile environment.
  • 5+ years business analysts/project management experience
  • Strong partnering, influencing & communication skills on all levels (i.e. peer-to-peer, management and executive levels)
  • Ambitious, ability to work and think independently with minimal supervision
  • Excellent written, oral and presentation skills to audiences of all levels
  • You have a BS/BA in Business, Computer Science or equivalent.
  • PMP preferred

Why Cisco

At Cisco, each person brings their rare talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

  • We connect everything people, process, data and things and we use those connections to change our world for the better.
  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from intelligent Cities to your everyday devices.
  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Dont care. Tattoos? Show off your ink. Like polka dots? Thats cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco

Cisco is an Affirmative Action and Equal Opportunity Employer and you will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, all applicants who meet qualifications with arrest and conviction records.

Posted: 2019-07-15 Expires: 2019-10-14

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Project Manager - Offer Lifecycle Enablement

Cisco Systems Inc.
San Jose, CA 95113
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