12 days old

Project Manager - Multiple US Locations - 931869

Minnetonka, MN 55345
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  • Job Code
    931869

UnitedHealth Group is a company that's on the rise. We're expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn't about another gadget, it's about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life's best work.(sm)

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We are looking for an energetic candidate to join our growing world class digital communications team. In this role, you will be responsible for managing content across multiple digital channels, partnering with communicators, engineers and designers from across the enterprise as well as prioritizing channel features to meet the organizations goals.

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Primary Responsibilities:

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  • Own the creation, prioritization and delivery of actionable communication channel roadmaps in alignment with product and company needs with a specific focus on delivering a great employee experience
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  • Strategic thinking in building new digital experiences that achieve business goals
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  • Review user requirements, ask questions and provide suggestions when needed
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  • Frequently interact with a cross-functional teams including our internal/external/digital/human capital/communications teams, Optum Tech and Corporate Affairs
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  • Coordinate entire process from ideation to implementation and analysis
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  • Requirements documentation, user acceptance testing, represent business at daily scrum, etc.
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  • Manage day-to-day governance, issues, business partner support, escalations of assigned communication channel(s)
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  • Be solutions-oriented when issues and roadblocks arise
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  • Manage and champion optimization and personalization across communication channel(s)
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  • Understand content personalization options and direct and guide on execution of personalization strategies
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  • Update site content to reflect new content, campaigns, and assets
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  • Analyze, interpret and communicate data to identify trends, patterns and opportunities for the assigned communication channel(s)
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  • Develop and maintain tagging strategy, in support of information architecture
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  • Develop and maintain user training and self-help documentation
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This is a complex, distinct and satisfying role that will afford you the opportunity to work across many teams and departments at UnitedHealth Group and its business units. To be successful, youll need to bring creativity, critical thinking and clarity on an everyday basis. Successful candidates will be highly organized, and also demonstrate excellent analytical, and time management skills, and teamwork skills with a problem-solving attitude. Project management is a crucial aspect of this position and excellent communication skills are required.

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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • BA/BS degree or equivalent experience
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  • 2+ years of experience technical project management
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  • 2+ years of experience working in an Agile environment
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  • Experience gathering and writing technical requirements
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  • Experience writing user stories
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  • Experience with Microsoft Office 365 product suite (SharePoint, Teams, Yammer)
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  • Experience building SharePoint sites and working with SharePoint Online web parts
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  • Experience managing governance policy and standards
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  • You will be asked to perform this role in an office setting or other company location, however, may be required to work from home temporarily due to space limitations
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  • Employees are required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or a similar UnitedHealth Group-approved symptom screener prior to entering the work site each day, in order to keep our work sites safe. Employees must comply with any state and local masking orders. In addition, when in a UnitedHealth Group building, employees are expected to wear a mask in areas where physical distancing cannot be attained
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Preferred Qualifications:

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  • Experience using SharePoint online for intranets
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  • Experience working with mobile app technologies
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  • Experience of analytics tools (Adobe, DOMO)
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  • Highly organized with acute attention to detail; Ability to recognize errors and inconsistencies in content
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  • Excellent written and verbal communications skills
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  • Excellent collaboration skills; Comfortable asking and answering questions
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  • Excellent attention to detail and solid organizational skills to manage multiple work requests and projects
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  • Ability to independently prioritize workload
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  • High energy and results-oriented
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  • Ability to work in a fast-paced environment and turn around analysis and provide answers to business partners quickly
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Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 7 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work.(sm)

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords: Capability Manager, Technical Project Management, Project Management, SharePoint, Agile, Technical Requirements, Governance, Adobe, DOMO, User Stories, Minnetonka, MN, Minnesota

Posted: 2021-06-02 Expires: 2021-07-11

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Project Manager - Multiple US Locations - 931869

UnitedHealth Group
Minnetonka, MN 55345

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