17 days old

Program Manager

New York, NY 10007
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Xandr is looking for a Program Manager to drive our most strategic engagements and drive alignment with our client’s executive leadership team and internal cross-functional partners to ensure business success. This role requires a willingness to become a domain expert and gain a deep understanding of our customers’ business to create alignment of program strategy and goals. The Senior Program Manager will be responsible for defining strategy, designing and implementing operational models, and capturing business use cases to inform our product roadmap by following best in class project management and communication practices.

About the team:

Global Services is a diverse group of problem solvers with boundless technical curiosity. Together, we build trusted client partnerships that produce mutual wins through spirited collaboration, intrinsic empathy, and a readiness to challenge the status quo. We look for people who are consultative, analytical, technically minded, and passionate about helping others.

About the job:
* Become an Xandr domain expert and share that expertise with customers
* Build and maintain relationships cross-functionally; collaborate with sales teams and senior executives internally to ensure client success
* Deeply understand the customers’ business to help them leverage the possibilities offered by the Xandr platform
* Help build our Services practice, including developing best practices, customer facing assets, and internal resources
* Facilitate the assembly of senior leadership boards to oversee program strategy and serve as an escalation point.
* Send regular program status updates to both internal and external stakeholders
* Assist in defining program strategy and facilitating alignment between Xandr and the client
* Design and implement operational models to ensure smooth execution of underlying projects
* Capture business requirements and use cases to handoff to the Product team to inform the platform roadmap


About you:

* Interacting with senior executive and c-suite leadership
* 5-10 years of relevant Project Management
* Experience driving strategic planning exercises
* Experience running moderately large programs with several concurrent projects
* Experience implementing change management and risk management processes
* Strong verbal and written communication skills
* Experience staffing large engagements
* Experience providing guidance and clarification to consulting resources
* Experience with managing and influencing stakeholders

More about you:
* You are passionate about a culture of learning and teaching. You love challenging yourself to constantly improve, and sharing your knowledge to empower others
* You like to take risks when looking for novel solutions to complex problems. If faced with roadblocks, you continue to reach higher to make greatness happen
* You care about solving big, systemic problems. You look beyond the surface to understand root causes so that you can build long-term solutions for the whole ecosystem
* You believe in not only serving customers, but also empowering them by providing knowledge and tools

Posted: 2020-03-11 Expires: 2020-04-26

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Program Manager

New York, NY 10007

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