1+ months

Professional Insurance AR Follow Up Representative - Boulder, CO - 920096

Boulder, CO 80302
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  • Job Code
    920096

Combine two of the fastest - growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making Healthcare data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your lifes best work.SM

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The Professional Insurance AR Follow Up Representative is responsible for insurance follow up for zero paid, underpaid, overpaid and denied insurance claims in Epic. Positions in this function contact various insurance companies to determine reason for outstanding balance via phone, website, or written appeals. Work with various departments as needed to resolve outstanding claims. Review, appeal or request claim reprocessing to represent correct processing of insurance claims.

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This position is full - time (40 hours / week) Monday - Friday. Employees are required to work our normal business hours of 8:00am 5:00pm. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 5450 Western Avenue Boulder, CO.

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Primary Responsibilities:

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  • Ability to read, interpret and comprehend insurance payment Remittance Advice/ Explanation of Benefits
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  • Review, appeal or request claim reprocessing to represent correct processing of insurance claims
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  • Contact insurance companies regarding claim processing and determining reason for payment delinquency or claim denial
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  • Contact various departments to help with corrections and submit appeals for outstanding balances
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  • Responsible for developing, implementing, maintaining and managing organization policies on collection practices
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  • Basic knowledge of medical insurance operating procedures and practices
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  • Prioritizes and organizes own work to meet agreed upon deadlines
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Youll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • High School Education or GED (or higher)
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  • 1+ years of customer engagement experience
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  • 1+ years of experience actively working with insurance companies to resolve A / R
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  • Knowledge of 1500 Claims or UB Claims
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  • Experience using a Practice Management Solution for collecting healthcare revenue
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  • If you need to enter a work site for any reason, you will be required to screen for symptoms using the ProtectWell mobile app, Interactive Voice Response (i.e., entering your symptoms via phone system) or similar UnitedHealth Group-approved symptom screener. When in a UnitedHealth Group building, employees are required to wear a mask in common areas. In addition, employees must comply with any state and local masking orders
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Preferred Qualifications:

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  • 6+ months or more Healthcare experience
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  • Insurance follow up experience
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  • Professional billing experience
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  • Experience using EPIC
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UnitedHealth Group is an essential business. The health and safety of our team members is our highest priority, so we are taking a science driven approach to slowly welcome and transition some of our workforce back to the office with many safety protocols in place. We continue to monitor and assess before we confirm the return of each wave, paying specific attention to geography - specific trends. At this time, 90% of our non - clinical workforce transitioned to a work at home (remote) status. We have taken steps to ensure the safety of our 325,000 team members and their families, providing them with resources and support as they continue to serve the members, patients and customers who depend on us.

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You can learn more about all we are doing to fight COVID - 19 and support impacted communities at: https://www.unitedhealthgroup.com/newsroom/addressing-covid.html

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Careers with OptumInsight. Information and technology have amazing power to transform the Healthcare industry and improve people's lives. This is where it's happening. This is where you'll help solve the problems that have never been solved. We're freeing information so it can be used safely and securely wherever it's needed. We're creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your lifes best work.SM

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Colorado Residents Only: The hourly range for Colorado residents is $15.00 to $25.19. Pay is based on several factors including but not limited to education, work experience, certifications, etc. As of the date of this posting, In addition to your salary, UHG offers the following benefits for this position, subject to applicable eligibility requirements: Health, dental, and vision plans; wellness program; flexible spending accounts; paid parking or public transportation costs; 401(k) retirement plan; employee stock purchase plan; life insurance, short-term disability insurance, and long-term disability insurance; business travel accident insurance; Employee Assistance Program; PTO; and employee-paid critical illness and accident insurance.

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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Keywords: Insurance Follow Up, AR, Medical Billing, Epic, Healthcare, Boulder, CO, Colorado, hiring immediately, #rpo

Posted: 2021-03-17 Expires: 2021-04-25

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

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Professional Insurance AR Follow Up Representative - Boulder, CO - 920096

UnitedHealth Group
Boulder, CO 80302

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