1+ months

Product Management - Webex Wholesale

Cisco Systems Inc.
Ireland, WV 26376
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Cisco is investing substantially to extend the Wholesale model and bring all cisco collaboration offers to this channel. The Wholesale concept is to enable and encourage Service Provider partners to sell Cisco products and services in a cobranded way. Partners such as Telstra, British Telecom, Orange, Vodafone, and others currently sell Cisco BroadWorks, and Webex for BroadWorks which combines Webex services with BroadWorks Calling  - bringing a holistic offer of calling, messaging, and meetings to their primarily SMB and Mid Market customers. Different from Enterprise, the wholesale selling model is a post paid model where the partner is entitled to provision as many organizations and users as they want, and pay is per user per month based on what they actually provisioned. Expanding the wholesale offer means bringing stand-alone Webex Meetings, Webex Devices, and eventually Webex call center into this model.


The Webex Wholesale Product Management team will be key to drive the overall product launch and success in the market. This role will mostly focus on the end to end life cycle of Webex devices in the context of the wholesale offer(s). This will cover initial introduction, commercialization/pricing, offer definition, bundling of offers, product enhancements, and support processes. This represents a new way of doing business and a new way of getting our products into the market. Devices are a key element of the wholesale porfolio and developing a strategy that covers service provider models for distribution and activation.


  • You should partner with partners and customers creatively to gather requirements, solicit feedback, and work across product and solution boundaries.
  • You should be able to create and drive a large product introduction program involving multiple partners, customers, and various Cisco stakeholders
  • Be metrics driven and provide reporting and analysis of program level performance.
  • Author and Track requirements in Jira and Confluence
  • Coordinate with cross-functional teams to drive a new model, a hardware as a service model, to bring devices to the wholesale channel
  • You must be a comfortable communicator both orally and in the written word
  • Strong empathy for customers and a passion for revenue and growth
  • Enjoy face-to-face customer meetings with travel occasionally up to 25% (post-COVID)

Required Experience

  • Experience with SaaS businesses
  • 2+ years' experience in a UC&C, Telephony role, ideally engineering or technical
  • 2+ years experience with Webex Devices like Webex Boards, DXs, Desk Pros, and Room Systems
  • 5+ year's experience engaging with collaboration SP partners
  • 5 + years Driving direct/ cross functional teams and large projects
  • Proven ability to influence through persuasion, negotiation, and consensus-building
  • Knowledge of UC&C/Telephony feature sets as represented by Cisco products like Cisco Webex and Cisco BroadWorks Ring Central & Microsoft.
  • Excellent executive level communication and presentation skills
  • Bachelors degree required, Masters degree a plus

Who We Are
 We are Ciscos Webex for BroadWorks and BroadWorks team in the Collaboration Technology Group (CTG). We help people transform how they collaborate globally through enhanced user experiences that raise productivity for collocated or geographically distributed teams. Our solutions drive revenue growth and define new business models for Global Service Provides. We are the only vendor that can truly connect conferencing hardware, software, and SaaS offerings to provide the best end-to-end user experience regardless of whether participants are internal or external, while making it secure and scalable.
 Our product:
 Webex for BroadWorks is a cloud-based all-in-one communications and collaboration app that leverages Cisco Webex apps and services like Webex Meetings. Cisco BroadWorks is the market defining and market leading Service Provider multi-tenant telephony platform deployed in over 350 Service Providers globally including market dominant companies like ATT, Verizon, British Telecom, Orange, SFR, Telstra, NTT, and others. The two together deliver an end to end, service provider managed solution for Commutations and Collaboration, optimized for the SMB market segment.

If you are looking for hands-on involvement in crafting the future direction of Cisco and our BroadWorks partners in pursuit of the SMB target market, we want to talk to you!
 Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.
Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
 #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think were old (36 years strong) and only about hardware, but were also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do you cant put us in a box!

But Digital Transformation is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Dont care. Tattoos? Show off your ink. Strictly business attire? No problem Like polka dots? Thats cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us!

Posted: 2021-04-23 Expires: 2021-06-24
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Product Management - Webex Wholesale

Cisco Systems Inc.
Ireland, WV 26376
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