1+ months

Product Management Analyst

Atlanta, GA 30303
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\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cp\u003EThe Analyst is part of The Home Depot\u0027s (THD) Interconnected Experience group and works closely with various teams, including product teams. The Analyst tasked with delivering value to our internal and external customers and ensuring efficiency and consistency in various partners\u0027 strategy and daily operations. The Analyst is skilled in generating innovative ideas for growth within their respective areas and across the operations organization. The Analyst must exhibit the ability to identify place to support teams and process improvement.\u0026nbsp; Assist with guiding website testing and optimization efforts by understanding information gathered from quantitative and qualitative channels. Manage day-to-day operational issues and reporting.\u003C/p\u003E\u003Cp\u003E\u0026nbsp;The purpose of this position is to support THD online marketing operations, providing the best experience for the customer. This position requires experience with monitoring of an eCommerce site, usage of tools to identify operations issues, ability to manage, triage, and resolve high priority production issues, translating issues into IT and product requests. Analyze the business Key Performance Indicators (traffic, orders, revenue, conversion, and other KPIs) consistently to make sure the performances are optimal. Create SLA based process to handle stakeholders\u0026rsquo; queries.\u003Cbr /\u003E\u003Cbr /\u003E\u003C/p\u003E\u003Cp\u003EMajor Tasks, Responsibilities and Key Accountabilities \u003Cbr /\u003E\u003Cbr /\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EUtilize Web analysis tools, customer feedback, and primary/secondary research to develop an integrated view of the customer, key trends, and a view of how best we can serve customers online.\u003C/li\u003E\u003Cli\u003EStrategic ability to envision new features and functions that meet business needs in a way that is both feasible and practical.\u003C/li\u003E\u003Cli\u003EStay aware of online customer experience best practices and translate into insights specific to Home Depot eBusiness.\u003C/li\u003E\u003Cli\u003EInvestigate specific areas of the customer experience and develop fact-based recommendations on how to improve our online experience and/or better align results with business objectives.\u003C/li\u003E\u003Cli\u003EManage relationships with third-party vendors and contractors including vendor solicitations.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003ENature and Scope:\u0026nbsp;\u003Cbr /\u003E\u003Cbr /\u003EReports to Manager \u003Cbr /\u003EThis position has no direct reports. \u003Cbr /\u003E\u003Cbr /\u003EEnvironmental Job Requirements \u003Cbr /\u003E\u003Cbr /\u003ELocated in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.\u003C/p\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cp\u003EEssential Skills: \u003Cbr /\u003EMinimum Qualifications \u003Cbr /\u003E\u003Cbr /\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EMust be eighteen years of age or older.\u003C/li\u003E\u003Cli\u003EMust pass the Drug Test.\u003C/li\u003E\u003Cli\u003EMust pass Background Check.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cbr /\u003EEducation Required - The knowledge, skills and abilities typically acquired through the completion of a bachelor\u0027s degree program or equivalent degree in a field of study related to the job. \u003Cbr /\u003E\u003Cbr /\u003EYears of Relevant Work Experience - 1 \u003Cbr /\u003E\u003Cbr /\u003ECertificates/Licenses - \u003Cbr /\u003E\u003Cbr /\u003EPhysical Job Requirements - \u003Cbr /\u003E\u003Cbr /\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EMost of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.\u003C/li\u003E\u003Cli\u003EThis information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management has the right to add or change the duties of the position at any time.\u003C/li\u003E\u003C/ul\u003E\u003Cp\u003E\u003Cbr /\u003EPreferred Qualifications \u003Cbr /\u003E\u003Cbr /\u003E\u003C/p\u003E\u003Cul\u003E\u003Cli\u003EBachelor\u0027s degree in Engineering, Management, Economics or Analytical related field.\u003C/li\u003E\u003Cli\u003EStrong quantitative and analytical skills\u003C/li\u003E\u003Cli\u003EAbility to collaborate and work with team\u003C/li\u003E\u003Cli\u003ESelf-motivated, and self-starter, with appetite to learn and develop.\u003C/li\u003E\u003Cli\u003EExceptional interpersonal, communication skills\u003C/li\u003E\u003Cli\u003EAbility to work effectively across functions and departments\u003C/li\u003E\u003Cli\u003EAbility to prioritize and multi-task effectively\u003C/li\u003E\u003Cli\u003EStrong oral and written communication skills\u003C/li\u003E\u003C/ul\u003E\u003C/div\u003E
Posted: 2020-07-28 Expires: 2020-11-09
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Product Management Analyst

Home Depot
Atlanta, GA 30303

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