1+ months

Producer Help Desk Sales Support Intern - Minnetonka, MN - 878236

Minnetonka, MN 55345
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  • Job Code
    878236

Internships at UnitedHealth Group.If you want an intern experience that will dramatically shape your career, consider a company that's dramatically shaping our entire health care system.UnitedHealth Group internship opportunities will provide a hands-on view of a rapidly evolving, incredibly challenging marketplace of ideas, products and services. You have a lot to learn.We have a lot to do. It's the perfect storm. And even better?Join us and you may end up staying for a career in which you can doyour life's best work.(sm)

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UnitedHealth Group offers a portfolio of products through two distinct platforms; United HealthCare (health benefits) and Optum (health services).At United HealthCare Medicare & Retirement, we serve the fastest growing segment of our nation's population - 50 and older.And we're doing it with an intense amount of dedication.Up for the challenge of a lifetime?Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of our 9 million customers.You'll find a wealth of dynamic opportunities to grow and develop as we work together to strengthen our health care system.

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We offer a growth-based culture with extraordinary opportunities and succeed by staying true to our mission to make health care work effectively and efficiently for seniors.

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**This full-time intern position will be available Summer 2021**

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**UnitedHealth Group is not able to offer visa sponsorship now or in the future for this position**

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As a Producer Help Desk Sales Support intern you will leverage your analytical and critical thinking skills to provide a distinctive experience of sales support to our sales agents. You will spend time learning the business as you also look to the future for the opportunity to return for a career with UnitedHealth Group.As a member of theProducer Help Desk Team,you will support sales agents and members as Partners in Care as you look for opportunities to remove hassles for the department.In this position you will provide support using systems and facts to identify and solve a range of problems and respond to callers' inquiries.

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Program features:

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  • Gain company and industry knowledge
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  • Enhance communication and presentation skills
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  • Learn and understand different work styles
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  • Learn and live our corporate culture and values
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  • Access a very comprehensive repository of online self-development tools and resources
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Primary Responsibilities:

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  • Handling inbound phone calls while providing a distinctive and personal Sales Support Experience
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  • Research and resolve Sales Agent's questions relating to:""
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    • Sales tools, materials and product information
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    • How to use self-service tools to trouble-shoot systems issues
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    • Member concerns
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    • Medicaid verification, plan eligibility, Application status
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    • On-boarding and certification process
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    • Commission questions
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You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

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Required Qualifications:

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  • Currently pursuing a bachelor's degree from an accredited college/university during the duration of the internship. Internships are not intended for graduating seniors
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  • Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)
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Preferred Qualifications:

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  • Rising Senior status during the summer of 2021
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  • Experience with Microsoft Word, Excel, PowerPoint and SharePoint
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  • Minimum 3.00 cumulative GPA
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"UnitedHealth Group is working to create the health care system of tomorrow.""


"Already Fortune 6, we are totally focused on innovation and change. We work a little harder. We aim a little higher. We expect more from ourselves and each other. And at the end of the day, we're doing a lot of good.
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"Through our family of businesses and a lot of inspired individuals, we're building a high-performance health care system that works better for more people in more ways than ever. Now we're looking to reinforce our team with people who are decisive, brilliant - and built for speed.
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"Come to UnitedHealth Group, and share your ideas and your passion for doing more. We have roles that will fit your skills and knowledge. We have diverse opportunities that will fit your dreams.

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Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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Job Keywords: producer help desk, sales, intern, internship Roanoke, VA, Virginia

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Posted: 2020-10-22 Expires: 2020-12-26

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Sponsored by:
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Producer Help Desk Sales Support Intern - Minnetonka, MN - 878236

UnitedHealth Group
Minnetonka, MN 55345

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