1+ months

Producer Help Desk Development Program - Colorado Springs, CO

Colorado Springs, CO 80903
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Here's how to go from hitting the books to changing the world.


Begin your career at UnitedHealth Group and you'll get an opportunity to do something extraordinary with your first job out of college.  Make a real difference by being part of a company that helps 85 million people live healthier lives.  Change the landscape of health care forever.  Leave the world a better place than we found it.


Such aspirations attract a certain type of person - Talented, Brilliant, Compassionate & Driven.  You'll find these people everywhere you turn here.  You'll also find a world of career options fueled by your performance and limited only by imagination.  Start here, and start doing your life's best work. (sm) 


Consider the influence you can have on the quality of care for millions of people.  Now, enhance that success with enthusiasm you can really feel.  Great sales are the result of a strong purpose, conviction and pride in your ability and your product.


UnitedHealth Group offers a portfolio of products through two distinct platforms; United HealthCare (health benefits) and Optum (health services).  At United HealthCare Medicare & Retirement, we serve the fastest growing segment of our nation's population - 50 and older.  And we're doing it with an intense amount of dedication.  Up for the challenge of a lifetime?  Join a team of the best and the brightest to find bold new ways to proactively improve the health and quality of life of our 9 million customers.  You'll find a wealth of dynamic opportunities to grow and develop as we work together to strengthen our health care system.


We offer a growth-based culture with extraordinary opportunities and succeed by staying true to our mission to make health care work effectively and efficiently for seniors.


**This is a full-time position, with a start date in June 2021**


**UnitedHealth Group is not able to offer relocation assistance for this position**


**UnitedHealth Group is not able to offer work visa sponsorship now or in the future for this position**


Program features:

  • Participate in a Sales Support / Operations Development Program that will accelerate your career with a company that will help you learn new skills and foster your continued growth
  • Collaborate with experienced professionals, mentors, and passionate leaders
  • Build relationships within a close knit community of peers involved in the development program to expand your network
  • Development program is curriculum based and structured

Primary Responsibilities:

  • 18 month Development Program that will provide a structured curriculum and on-the-job sessions that will expose you to broad skills, tools and functional departments within the Sales & Distribution Organization.  Approximately 25% of time will be dedicated to structured learning that will afford you the opportunity to:
    • Gain company and industry knowledge
    • Enhance communication and presentation skills
    • Review reporting practices and utilize analytical skills
    • Learn and understand different work styles
    • Formalize individual development plans
    • Learn and live our corporate culture and values
    • Access a very comprehensive repository of online self-development tools and resources
  • Handling inbound phone calls professionally, providing a distinctive and personal Sales Support Experience
  • Research and resolve Sales Agent's questions relating to:
    • Sales tools, materials and product information
    • How to use self-service tools to trouble-shoot systems issues
    • Member concerns
    • Medicaid verification
    • Application status and eligibility
    • On-boarding and certification process
    • Commission questions

Program Specific Developmental Projects:

  • As participants master their primary role, leadership will look to identify and leverage the participant's strengths for special business critical projects.  Special projects may include but are not limited to the following:
    • Outbound Sales Support Campaigns
    • Reporting and Analytics
    • Process Improvement
    • Digital Development
    • Training
    • Coordination of Employee Engagement Activities

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Posted: 2020-09-03 Expires: 2020-11-12

UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier lives and helping to make the health system work better for everyone.

Sponsored by:
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Producer Help Desk Development Program - Colorado Springs, CO

UnitedHealth Group
Colorado Springs, CO 80903

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