10 days old

PRO REFERRAL BUSINESS OPERATIONS ANALYST

Dublin, CA 94568
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\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EMonitor call center outbound campaigns performance for sourcing pros.\u0026nbsp; Responsible for evaluating overall effectiveness of sourcing strategies.\u0026nbsp; Continually improve outbound campaign process and speed to market.\u0026nbsp; Devise and communicate outbound campaign strategies to call center.\u0026nbsp; Create resource forecast based on demand and supply analysis.\u0026nbsp; Identify and analyze multiple components of a problem and then make conclusions using high-level quantitative skills to help drive projects and bring value to the business. Participate in driving operations processes for specific areas of responsibilities and complete project tasks as assigned by manager.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EMajor Tasks, Responsibilities and Key Accountabilities\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003E30%- Use strategic thinking to see the big picture, determine the problem and understand fundamental parts of the problem.\u003C/p\u003E\u003Cp\u003E30%- Prepare and deliver insights and recommendations based on analyses using SQL, Excel, Access.\u003C/p\u003E\u003Cp\u003E20%- Interpret data based on specific knowledge of statistics and procedures used.\u003C/p\u003E\u003Cp\u003E20%- Provide data to all Directors to support decision-making. Provide input on forecast based on knowledge of product and technology.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003ENature and Scope\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EThis position reports to an Associate Manager or Operations Manager. This position has no direct reports.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EEnvironmental Job Requirements \u003C/strong\u003E\u003C/p\u003E\u003Cp\u003ELocated in a comfortable indoor area.\u0026nbsp; Any unpleasant conditions would be infrequent and not objectionable.\u003C/p\u003E\u003Cp\u003E\u0026nbsp;\u003C/p\u003E\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cp\u003E\u003Cstrong\u003EMinimum Qualifications\u003Cbr /\u003E\u003Cbr /\u003E\u003C/strong\u003EEducation Required - The knowledge, skills and abilities typically acquired through the completion of a bachelor\u0027s degree program or equivalent degree in a field of study related to the job. \u003Cbr /\u003E\u003Cbr /\u003EYears of Relevant Work Experience - 3\u0026nbsp; \u003Cbr /\u003E\u003Cbr /\u003EMost of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. \u003Cbr /\u003EOn rare occasions there may be a need to move or lift light articles.\u003C/p\u003E\u003Cp\u003E\u003Cstrong\u003EPreferred Qualifications\u003C/strong\u003E\u003C/p\u003E\u003Cp\u003EExperience making business recommendations to leadership.\u003C/p\u003E\u003Cp\u003EProject management and process documentation experience a plus.\u003C/p\u003E\u003Cp\u003EDialer administrative experience preferably in multi-campaign environments\u003C/p\u003E\u003C/div\u003E
Posted: 2020-10-10 Expires: 2020-11-09
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PRO REFERRAL BUSINESS OPERATIONS ANALYST

Home Depot
Dublin, CA 94568

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