1+ months


San Diego, CA 92101
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\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003E Pro Account Sales Associates are primarily responsible for developing one-on-one relationships with and \u003Cbr /\u003E selling products to industrial, commercial and other professional customers. They achieve this by \u003Cbr /\u003E creatively and proactively pursuing new business and utilizing prospecting to make contact with \u003Cbr /\u003E customers. Key responsibilities for this position include providing outstanding service to customers \u003Cbr /\u003E through the sharing of product knowledge of all store departments and developing and maintaining \u003Cbr /\u003E professional customer relationships paying special attention to customers needs and solutions. Pro \u003Cbr /\u003E Account Sales Associates must have thorough knowledge of all departments and how to use the products \u003Cbr /\u003E in each department. This position also involves acting as a sales associate on the floor including all \u003Cbr /\u003E associated duties (e.g., keeping work area clean and organized). Each associate has the responsibility of \u003Cbr /\u003E providing a safe working and shopping environment by following all safety policies \u0026 standards, \u003Cbr /\u003E completing specified safety training, immediately correcting hazards \u0026 unsafe conditions or reporting \u003Cbr /\u003E conditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, \u003Cbr /\u003E vendors, or customers.\u003Cbr /\u003E \u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003E Provide Pro customers with excellent service \u003Cbr /\u003E Is knowledgeable about products and services offered by The Home Depot \u003Cbr /\u003E Resolves customer issues and recovers customers \u003Cbr /\u003E Assesses customer needs and offers additional products or services, as appropriate \u003Cbr /\u003E Ensures department is in-stock, clean, and shoppable \u003Cbr /\u003E Produces and develops sales leads \u003Cbr /\u003E Follows safety policies and procedures and works safely \u003Cbr /\u003E Inspects department frequently for unsafe conditions and behaviors\u003Cbr /\u003E \u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E - Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface \u003Cbr /\u003E - The warehouse environment can be dusty and noisy \u003Cbr /\u003E - Doors are frequently open, causing drafts and interior temperature changes \u003Cbr /\u003E - Floors around work area may become slippery during wet weather conditions \u003Cbr /\u003E - May have to handle merchandise and work with tools with sharp edges \u003Cbr /\u003E - Passing forklifts emit gas fumes \u003Cbr /\u003E - Tools, supplies and related merchandise may contain hazardous materials\u003Cbr /\u003E \u003Cstrong\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E \u003Cstrong\u003EEnvironment:\u003C/strong\u003E\u003Cbr /\u003E Usually in a comfortable environment but with regular exposure\u003Cbr /\u003E \u003Cstrong\u003ETravel: \u003C/strong\u003E\u003Cbr /\u003E Typically requires overnight travel less than 10% of the time. \u003Cbr /\u003E \u003Cstrong\u003EAdditional Environmental Job Requirements: \u003C/strong\u003E\u003Cbr /\u003E Physical Job Requirements \u003Cbr /\u003E Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items \u003Cbr /\u003E - Requires the ab\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003E Must be eighteen years of age or older.\u003Cbr /\u003E Must be legally permitted to work in the United States.\u003Cbr /\u003E \u003Cstrong\u003EAdditional Minimum Qualifications:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003E The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of mo\u003Cbr /\u003E \u003Cstrong\u003EYears of Relevant Work Experience: \u003C/strong\u003E0 years\u003Cbr /\u003E \u003Cstrong\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003E Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors. Physical Job Requirements \u003Cbr /\u003E Bending, stooping, reaching, twisting, lifting, pushing, pulling and moving items \u003Cbr /\u003E - Requires the ability to move around the store and maneuver merchandise when necessary \u003Cbr /\u003E Responding to public address system announcements \u003Cbr /\u003E - Requires ability to respond to customer service calls, personal pages and general information announcements \u003Cbr /\u003E Moving and Standing \u003Cbr /\u003E - Requires moving around the store to assist Customers \u003Cbr /\u003E Identifying and reading reports, tickets and UPC labels \u003Cbr /\u003E - Requires recognizing, identifying and using merchandise and necessary reports \u003Cbr /\u003E \u003Cstrong\u003EAdditional Qualifications:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E \u003Cbr /\u003E \u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003C/strong\u003ECUSTOMER SERVICE STANDARDS \u003Cbr /\u003E 1. Qua\u003C/div\u003E
Posted: 2020-09-16 Expires: 2020-12-13
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Home Depot
San Diego, CA 92101

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