1+ months


Flower Mound, TX 75028
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\u003Cdiv data-field=\u0022Position_Description\u0022 class=\u0022Summary\u0022\u003E\u003Cstrong\u003EPOSITION PURPOSE\u003C/strong\u003E\u003Cbr /\u003EPro Account Sales Associates are primarily responsible for developing one-on-one relationships with and \u003Cbr /\u003Eselling products to industrial, commercial and other professional customers. They achieve this by \u003Cbr /\u003Ecreatively and proactively pursuing new business and utilizing prospecting to make contact with \u003Cbr /\u003Ecustomers. Key responsibilities for this position include providing outstanding service to customers \u003Cbr /\u003Ethrough the sharing of product knowledge of all store departments and developing and maintaining \u003Cbr /\u003Eprofessional customer relationships paying special attention to customers needs and solutions. Pro \u003Cbr /\u003EAccount Sales Associates must have thorough knowledge of all departments and how to use the products \u003Cbr /\u003Ein each department. This position also involves acting as a sales associate on the floor including all \u003Cbr /\u003Eassociated duties (e.g., keeping work area clean and organized). Each associate has the responsibility of \u003Cbr /\u003Eproviding a safe working and shopping environment by following all safety policies \u0026 standards, \u003Cbr /\u003Ecompleting specified safety training, immediately correcting hazards \u0026 unsafe conditions or reporting \u003Cbr /\u003Econditions to the Manager On Duty, and working safely as not to endanger themselves, co-workers, \u003Cbr /\u003Evendors, or customers.\u003Cbr /\u003E\u003Cstrong\u003EMAJOR TASKS, RESPONSIBILITES AND KEY ACCOUNTABILITIES\u003C/strong\u003E\u003Cbr /\u003EProvide Pro customers with excellent service \u003Cbr /\u003EIs knowledgeable about products and services offered by The Home Depot \u003Cbr /\u003EResolves customer issues and recovers customers \u003Cbr /\u003EAssesses customer needs and offers additional products or services, as appropriate \u003Cbr /\u003EEnsures department is in-stock, clean, and shoppable \u003Cbr /\u003EProduces and develops sales leads \u003Cbr /\u003EFollows safety policies and procedures and works safely \u003Cbr /\u003EInspects department frequently for unsafe conditions and behaviors\u003Cbr /\u003E\u003Cstrong\u003ENATURE AND SCOPE\u003C/strong\u003E\u003Cbr /\u003E- Due to forklifts and other heavy equipment traveling through the store, temporary cracks may appear in the floor, causing an uneven walking surface \u003Cbr /\u003E- The warehouse environment can be dusty and noisy \u003Cbr /\u003E- Doors are frequently open, causing drafts and interior temperature changes \u003Cbr /\u003E- Floors around work area may become slippery during wet weather conditions \u003Cbr /\u003E- May have to handle merchandise and work with tools with sharp edges \u003Cbr /\u003E- Passing forklifts emit gas fumes \u003Cbr /\u003E- Tools, supplies and related merchandise may contain hazardous materials\u003Cbr /\u003E\u003Cstrong\u003EENVIRONMENTAL JOB REQUIREMENTS\u003C/strong\u003E\u003Cbr /\u003E\u003Cstrong\u003EEnvironment: \u003C/strong\u003E\u003Cbr /\u003EUsually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.\u003Cbr /\u003E\u003Cstrong\u003ETravel: \u003C/strong\u003E\u003Cbr /\u003ETypically requires overnight travel less than 10% of the time.\u003Cbr /\u003E\u003Cstrong\u003EAdditional Environmental Job Requirements: \u003C/strong\u003E\u003Cbr /\u003EPhysical Job Requirements \u003Cbr /\u003EBending, stooping, reaching, twisting, lifting, pushing, pulling and moving items \u003Cbr /\u003E- Requires the ability to move around the store and maneuver merchandise when necessary \u003Cbr /\u003EResponding to public address system announcements \u003Cbr /\u003E- Requires ability to respond to customer service calls, personal pages and general information announcements \u003Cbr /\u003EMoving and Standing \u003Cbr /\u003E- Requires moving around the store to assist Customers \u003Cbr /\u003E Identifying and reading reports, tickets and UPC labels \u003Cbr /\u003E- Requires recognizing, identifying and using merchandise and necessary reports\u003C/div\u003E\u003Cdiv data-field=\u0022Postion_Requirement\u0022 class=\u0022Requirement\u0022\u003E\u003Cstrong\u003EMINIMUM QUALIFICATIONS\u003C/strong\u003E\u003Cbr /\u003EMust be eighteen years of age or older.\u003Cbr /\u003EMust be legally permitted to work in the United States.\u003Cbr /\u003E\u003Cstrong\u003EAdditional Minimum Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EEducation Required:\u003C/strong\u003E\u003Cbr /\u003EThe knowledge, skills and abilities typically acquired through the completion of a high school diplomas and/or GED.\u003Cbr /\u003E\u003Cstrong\u003EYears of Relevant Work Experience: \u003C/strong\u003E0 years\u003Cbr /\u003E\u003Cstrong\u003EPhysical Requirements:\u003C/strong\u003E\u003Cbr /\u003EMust continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).\u003Cbr /\u003E\u003Cstrong\u003EAdditional Qualifications:\u003C/strong\u003E\u003Cbr /\u003E\u003Cbr /\u003E\u003Cstrong\u003EPreferred Qualifications:\u003C/strong\u003E\u003Cbr /\u003E2\u002B years experience as Sales Associate\u003Cbr /\u003E\u003Cstrong\u003EKnowledge, Skills, Abilities and Competencies:\u003C/strong\u003ECUSTOMER SERVICE STANDARDS \u003Cbr /\u003E1. Quality Service ? Makes customers the first priority, actively seeks out customers, greets all customers, offers assistance \u003Cbr /\u003E2. Product Knowledge ? Demonstrates a high level of knowledge of products, services and procedures in assigned area and nearby departments, knows priority SKUs \u003Cbr /\u003E3. Solutions - Seeks to fully understand the customers needs, provides customer with the best solution even if it involves a markdown, contacts other associates/leaders as needed; until \u003Cbr /\u003Ecustomer s need is met \u003Cbr /\u003E4. Respect ? Treats customers in a sincere, appreciative manner and thanks them for their business, minimizes their time in the checkout line, acknowledges waiting customers and thanks for shopping with The Home Depot \u003Cbr /\u003E5. Project Focus ? Asks customers about their project and provides appropriate related items and services for total project, sells the whole project \u003Cbr /\u003E6. Selling Skills - Promotes products and services using Greet-Qualify-Recommend-Close, resolves customers concerns; executes ?Good, Better, Best? strategy \u003Cbr /\u003EPROFESSIONAL STANDARDS \u003Cbr /\u003E1. Professionalism - Acts with integrity, maintains professional appearance, shows courtesy, has a positive, enthusiastic approach to work and takes pride in their work \u003Cbr /\u003E2. Working Relationships- Works effectively with others, resolves conflict, listens well, and shares knowledge with others \u003Cbr /\u003E3. Personal Development ? Takes an active role in growing skills, abilities, and product knowledge, and seeks further understanding of all aspects of the business \u003Cbr /\u003E4. Openness? Treats all associates with respect, is considerate of others viewpoints, and accepts change\u003C/div\u003E
Posted: 2019-11-07 Expires: 2020-02-14

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Home Depot
Flower Mound, TX 75028

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